Behavioral Health Outpatient Programs Manager

TrueNorth Wellness Services; York (York County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Health

401K with company match

Paid time off

Employee Assistance Program

Job summary

TrueNorth Wellness Services is seeking an Outpatient Manager to lead a team across York, Hanover, or Gettysburg locations with travel as needed. The role directs therapists and interns, ensures regulatory compliance, and improves patient care in an outpatient setting.

The ideal candidate has a master’s degree in a clinical field, at least two years of management experience, and strong leadership and organizational skills. A focus on DDAP/OMHSAS regulations and staff development is essential.

Qualifications

• Master's degree in clinical field required.
• Minimum of 2 years of management experience.
• Strong organizational, problem-solving, and leadership skills.
• Knowledge of regulations governing Psychiatric Outpatient Clinics and DDAP Facilities.

Responsibilities

• Oversight of department staff (therapists, interns) with a team of three co-managers.
• Serve as an operations contact for therapists and interns (approving schedule changes, relaying expectations, reinforcing accountability to agency standards and expectations, providing regular clinical consultation and direction to staff, facilitating staff meetings).
• Ensure the smooth functioning of outpatient therapy operations (compliance with regulations, quality assurance monitoring, handling customer concerns, documentation in the medical record).
• Hiring, training, and maintaining clinical staff according to the agency's personnel policies.
• Understand and comply with both mental health (OMHSAS) and substance use (DDAP) regulations.
• Support department staff and functions by completing some/all of these duties alongside the other staff as necessary.
• Create, implement, and ensure efficient processes and policies, in cooperation and coordination with the other managers of the outpatient program and customer engagement department.
• Ability to monitor and impact the financial health of the outpatient clinics.
• Work cooperatively with area stakeholders and provide positive support to the community.

Skills

Leadership

Organizational skills

Problem-solving

Regulatory knowledge

Education

Master's degree in clinical field

Tools

None

Job description

TrueNorth Wellness Services is seeking an Outpatient Manager to lead a team across York, Hanover, or Gettysburg locations with travel as needed. The role directs therapists and interns, ensures regulatory compliance, and improves patient care in an outpatient setting.

The ideal candidate has a master’s degree in a clinical field, at least two years of management experience, and strong leadership and organizational skills. A focus on DDAP/OMHSAS regulations and staff development is essential.