Behavioral Health Operations Supervisor

Rochester Recovery; Rochester (MN); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Quarterly performance bonuses

Company-paid Life Insurance

Retirement Plan

PTO, Sick Time & Holiday Pay

Job summary

Rochester Recovery in Rochester, MN seeks a Behavioral Health Operations Supervisor to lead the team behind recovery, ensuring compassionate, compliant client care across detox and residential treatment. You will coach technicians, coordinate admissions, and collaborate with Nursing, Clinical, Dietary, and other departments while maintaining HIPAA compliance and accurate documentation.

Competitive pay, bonuses, life insurance, retirement plan and PTO make this a rewarding opportunity to mentor

Qualifications

• Leadership or supervisory experience in behavioral health, residential treatment, healthcare, or human services.
• Strong communication, organization, and problem-solving skills.
• Ability to lead with accountability, professionalism, and compassion.
• Familiarity with HIPAA and recovery-focused care is preferred.
• Knowledge of AA, NA, and/or SMART Recovery is a plus.

Responsibilities

• Supervise, coach, and support Behavioral Health Technicians.
• Train staff on policies, documentation, client care, and operational procedures.
• Assist with client admissions, including orientations, searches, drug screens, and paperwork.
• Support staff in monitoring clients throughout detoxification and residential treatment.
• Respond to client crises and provide guidance during de-escalation.
• Ensure timely, accurate documentation and compliance with company policies and HIPAA.
• Assist with staff scheduling and maintaining shift coverage.
• Collaborate with Nursing, Clinical, Dietary, and other departments to ensure exceptional client care.
• Respond to emergencies and help maintain a safe therapeutic environment.

Skills

Leadership experience

Communication

Organization

Problem-solving

Compassionate leadership

Education

High School Diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Behavioral Health Operations Supervisor

Full Time Operations Rochester, MN, US

3 days ago Requisition ID: 1385

Salary Range: $55,000.00 To $60,000.00 Annually

Lead the Team Behind Recovery

Rochester Recovery – part of Sunshine Behavioral Health – is a residential substance use treatment program located in Rochester, MN. Our mission is to help every person's addiction story and with sustainable sobriety guided by our core values of passion, integrity, dedication, and service.

If you're an experienced leader who enjoys mentoring others, solving problems, and making a meaningful impact every day, we'd love to hear from you.

What You'll Do

• Supervise, coach, and support Behavioral Health Technicians.
• Train staff on policies, documentation, client care, and operational procedures.
• Assist with client admissions, including orientations, searches, drug screens, and paperwork.
• Support staff in monitoring clients throughout detoxification and residential treatment.
• Respond to client crises and provide guidance during de-escalation.
• Ensure timely, accurate documentation and compliance with company policies and HIPAA.
• Assist with staff scheduling and maintaining shift coverage.
• Collaborate with Nursing, Clinical, Dietary, and other departments to ensure exceptional client care.
• Respond to emergencies and help maintain a safe therapeutic environment.

What We’re Looking For

• Leadership or supervisory experience, preferably in behavioral health, residential treatment, healthcare, or human services.
• Strong communication, organization, and problem-solving skills.
• Ability to lead with accountability, professionalism, and compassion.
• Familiarity with HIPAA and recovery-focused care is preferred.
• Knowledge of AA, NA, and/or SMART Recovery is a plus.

Requirements

• High School Diploma or GED
• Valid Driver's License
• CPR & First Aid Certification (or willingness to obtain)
• Ability to pass a background check, drug screen, and TB test

Why Join Rochester Recovery?

• Competitive pay
• Quarterly performance bonuses
• Company-paid Life Insurance
• Retirement Plan
• PTO, Sick Time & Holiday Pay

Join a team that's changing lives every day - and help lead the people who make recovery possible.