Behavioral Health Operations & Scheduling Specialist

Peregrine Health; Nashville (TN); On-site; USD 48,000 - 72,000; Full time

Job summary

Peregrine Health is seeking a Market Operations Coordinator to act as the logistical backbone for partner operations in Nashville. You will manage scheduling for behavioral health visits across partner sites, ensure patients stay on cadence, and optimize provider calendars for maximum clinical impact.

You will support patients and providers through technology, enhance care delivery, and collaborate with clinical leadership to ensure seamless coordination and communication across client clinics.

Qualifications

• Experience in healthcare operations, scheduling, or administrative support.
• Strong organizational skills with ability to manage high task volumes and communications.
• Proactive problem-solving and calm, solutions-oriented approach to changes.

Responsibilities

• Own end-to-end visit scheduling for behavioral health appointments across partner sites.
• Coordinate follow-up visits and referrals for timely continuity of care.
• Serve as central point of contact for appointment logistics and conflict resolution.
• Support panel management by monitoring patient visit cadence and flagging gaps in care.
• Maintain provider calendars and optimize appointment blocks to match patient demand.
• Assist patients and providers with digital tools to improve care delivery.
• Collaborate with operations and clinical leadership to resolve logistical challenges.

Skills

Healthcare operations

Scheduling

Administrative support

Telehealth experience

Tools

Scheduling tools

EHR

CRM systems

Job description

Peregrine Health is seeking a Market Operations Coordinator to act as the logistical backbone for partner operations in Nashville. You will manage scheduling for behavioral health visits across partner sites, ensure patients stay on cadence, and optimize provider calendars for maximum clinical impact.

You will support patients and providers through technology, enhance care delivery, and collaborate with clinical leadership to ensure seamless coordination and communication across client clinics.