Behavioral Health Office & Scheduling Assistant

High Country Behavioral Health; Rawlins (WY); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive Pay

Health Insurance

Paid Time Off

Paid Holidays

Wyoming Retirement Plan

Job summary

High Country Behavioral Health is seeking a dedicated Office Assistant to join our Wyoming team. This full-time role, Monday–Friday, serves as the first contact for clients and supports clinical and billing operations to ensure timely behavioral health treatment.

The ideal candidate will excel at public communication, meticulous record-keeping, and process management, helping coordinate patient care and insurance billing while maintaining confidentiality and compliance with HIPAA standards.

Qualifications

• High School Diploma or Equivalent.
• Proven ability to manage multiple tasks accurately in a dynamic environment.
• Excellent written and verbal communication skills.
• Demonstrated ability to maintain confidentiality and HIPAA compliance.

Responsibilities

• Greet and assist clients and caregivers during intake and visits.
• Manage daily client flow and schedule preparation to optimize staff time.
• Relay information between patients and clinical staff; assist with checkout and co-pay collection.
• Assist with insurance pre-approvals and maintain accurate records (paper and electronic).
• Support clinical and billing functions while ensuring HIPAA compliance.

Skills

Public communication

Record-keeping

Microsoft Office

Multitasking

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

High Country Behavioral Health is seeking a dedicated Office Assistant to join our Wyoming team. This full-time role, Monday–Friday, serves as the first contact for clients and supports clinical and billing operations to ensure timely behavioral health treatment.

The ideal candidate will excel at public communication, meticulous record-keeping, and process management, helping coordinate patient care and insurance billing while maintaining confidentiality and compliance with HIPAA standards.