Behavioral Health Office Admin & Case Manager

One Love Agency; Pocatello (ID); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Wellness resources

401(k) matching

Job summary

One Love Agency in Pocatello, ID, is hiring a full-time Office Administrator & Case Manager to run the front of the house and manage a partial caseload. You will support the medication management clinic and the behavioral health team, coordinating scheduling, records, and authorizations while maintaining HIPAA standards.

The role blends administrative duties with case management, requiring a Bachelor's in health and human services and experience in clinic coordination.

Qualifications

• Bachelor's degree in health and human services field required.
• Real administrative or clinic-coordination experience with scheduling and records.
• Able to pass Idaho DHW background check and maintain HIPAA discipline.
• Current Idaho driver's license and reliable transportation.
• Discretion and commitment to HIPAA compliance.

Responsibilities

• Front-office operations for medication management clinic and admin tasks.
• Intake, scheduling, coverage verification for behavioral health team.
• Manage own partial caseload with case management/CBRS duties.

Skills

Administrative experience

Clinic coordination

HIPAA compliance

EHR familiarity

Driver's license

Discretion

Education

Bachelor's degree in health and human services field

Tools

EHR software

CMA credential (nice to have)

Job description

One Love Agency in Pocatello, ID, is hiring a full-time Office Administrator & Case Manager to run the front of the house and manage a partial caseload. You will support the medication management clinic and the behavioral health team, coordinating scheduling, records, and authorizations while maintaining HIPAA standards.

The role blends administrative duties with case management, requiring a Bachelor's in health and human services and experience in clinic coordination.