Behavioral Health Navigator II

Sentara Healthcare Inc; Suffolk, Northern (VA, KY); Hybrid; USD 68,000 - 102,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Paid time off

Job summary

Sentara Louise Obici Hospital in Suffolk, VA is seeking an onsite Behavioral Health Navigator II to provide patient-centered care coordination for individuals with mental health or substance use needs.

The role requires a Master's degree or RN licensure with 5 years of healthcare experience, BLS certification, and strong collaboration with ED, inpatient, and outpatient teams to ensure seamless transitions and access to resources.

Qualifications

• Master's Degree in Social Work, Counseling, Clinical Mental Health Counseling, Marriage and Family Therapy, Psychology, Addiction Studies, Nursing or closely related field (Required).
• Bachelor of Science in Nursing for RN candidates (Required).
• BLS certification within 90 days of hire (Required).

Responsibilities

• Coordinate behavioral health referrals and community linkage services.
• Independently manage a caseload of patients requiring follow-up, education, and engagement.
• Collaborate with ED, inpatient, and outpatient teams to support care transitions.
• Identify social determinants of health and connect patients to resources.

Skills

Care coordination

Patient-centered care

Behavioral health

Education

Master's Degree in Social Work or related field

Bachelor of Science in Nursing

Job description

Sentara Health is looking to hire an onsite Behavioral Health Navigator II in our Sentara Louise Obici Hospital in Suffolk.

The behavioral health navigator level 2 provides independent, patient-centered care coordination to individuals with mental health and/or substance use needs. This role builds on foundational experience and supports moderate to complex patient populations, especially those transitioning from emergency or medical floor settings throughout the health system.

Key Responsibilities:

• Coordinate behavioral health referrals and community linkage services
• Independently manage a caseload of patients requiring follow-up, education, and engagement
• Collaborate with ED, inpatient, and outpatient teams to support care transitions
• Identify social determinants of health and connect patients to appropriate resources
• Mentor and support BHN I team members
• Conducts initial assessments to determine patients’ behavioral health needs and identifying appropriate treatment options.
• Connects patients with mental health providers, community resources, and support services.
• Coordinates and schedules follow-up appointments to ensure continuity of care.
• Addresses potential barriers to treatment, such as financial constraints, lack of transportation, or insurance challenges, and working to resolve these obstacles.
• Provides ongoing education and emotional support to patients and their families, helping them understand their treatment plans and available resources.
• Collaborates closely with medical staff, social workers, case managers, and other healthcare professionals to facilitate comprehensive care.
• Advocates for patients' mental health needs within the healthcare system and the community.

Other Requirements

Through compassionate guidance and a patient-centered approach, the Behavioral Health Navigator plays a crucial role in improving access to mental health services, enhancing patient outcomes, and ensuring a seamless transition to appropriate care.

Education:

• Master's Degree in one of the following areas: Social Work, Counseling, Clinical Mental Health Counseling, Marriage and Family Therapy, Psychology, Addiction Studies, Nursing or a closely related field. (Required) OR
• Bachelors of Science in Nursing for RN Candidates (Required)

Certification:

• For RN Candidates (required)
• BLS within 90 days of hired (required)

Experience:

• 5 years of healthcare experience delivered in one of the following settings: Acute care, long-term care, home health, hospice, skilled nursing facility, or community-based program services (required)

Keywords: Talroo- Health, Behavioral Health, Acute Care, Long Term Care, Home Health, Hospice, Skilled Nursing Facilities, Community Program Services

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $68,494.40 - $102,024.00 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually.Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Sentara Obici Hospital, a 175-bed state-of-the-art facility, is located on Godwin Boulevard in Suffolk, VA. Our full-service hospital continues a legacy of providing residents of Western Tidewater with high-quality, patient-centered care. As a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, the hospital specializes in orthopedic and spine, heart and vascular, advanced imaging, gynecological and comprehensive breast services, behavioral health, maternity, weight loss surgery, and a heartburn treatment center.