Behavioral Health Navigator (20 hours, Days)

Boston Medical Center (BMC); Brockton (MA); On-site; USD 61,500 - 89,500; Part time

Job summary

Boston Medical Center is seeking a part-time Behavioral Health Navigator (LMHC, LICSW, or licensed psychologist) to work with an interdisciplinary team in the Emergency Department. The role focuses on assessing needs, coordinating care, and removing barriers to access, with telemedicine options and strong emphasis on patient engagement.

Qualifications include an MSW or Masters in Counseling and a preferred Doctorate in Psychology or Social Work, along with independent licensure in Massachusetts

Qualifications

• MSW or Master’s in Counseling.
• Doctorate in Psychology or Social Work preferred.
• Licensure at independent level in Massachusetts.
• Licensed Psychologists, LICSW, or LMHC required.
• 2–3 years of direct diagnostic experience.

Responsibilities

• Performs confidential interviews, in person or via telemedicine, to assess patient needs from ED referrals.
• Collaborates with related health professionals to plan care and remove barriers to access.
• Documents assessments, interventions, and plans in the patients medical record per HIPAA and standards.
• Provides education to team members and consumers to support engagement in care.
• Maintains up-to-date knowledge of regulatory requirements and compliance.

Skills

LMHC

LICSW

Psychologist

Education

MSW/Master's in Counseling

PhD/PsyD

Job description

Position: Behavioral Health Navigator - LMHC, LICSW, Licensed Psychologist

Department: Behavioral Health

Schedule: Part Time (20 hours, Days)

Job Summary

At Boston Medical Center - South, we are committed to improving the health of our communities by delivering exceptional, personalized health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers on how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values. If you are seeking a fast‑paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you.

As a Behavioral Health Navigator (BHN), you will work with an interdisciplinary team of medical professionals to determine the appropriate care of all patients who are present to the Emergency Department in behavioral health crisis. BHNs collaborate with outpatient providers, DMH, DCF, families, schools etc. to determine the needs of each patient and to ensure that the patients are receiving the best, most effective care available.

Responsibilities & Duties

• Performs confidential interviews, both in person and via telemedicine, with patients to assess the needs of patients from referrals directed by Emergency Department physicians.
• Confers with related health professionals in relation to the need for interdisciplinary information sharing and treatment planning and uncovers barriers to care and develops an effective plan for alleviating these barriers to care for the safety and betterment of the patient.
• Documents assessments, interventions, and plans related to the patient's confidential medical record in accordance with HIPAA, industry, and compliance standards.
• Provides education/consultation as needed to other mental health care team members and to health care consumers.
• Maintains current up‑to‑date knowledge of regulatory requirements.
• Provides education and support for clients to engage in their care, improve health literacy, and/or change their health behaviors (e.g., diet, medication adherence, compliance with doctor's visits).
• Collaborates with the Physician and clinical staff to identify high risk medical/social management patients.
• Makes referrals to community agencies when appropriate.
• Identifies potential legal or risk management issues and discusses with their supervisor.
• Other duties and responsibilities as assigned.

Job Requirements

Education

• MSW or Master’s in Counseling.
• Doctorate in Psychology or Social Work preferred.

Certifications, Licensures, And Registrations

• Licensure at the independent level in the state of Massachusetts.
• Licensed Psychologists, Licensed Independent Clinical Social Workers (LICSW), or Licensed Mental Health Counselors (LMHC) are required.

Experience

• 2-3 years of direct diagnostic experience.

Knowledge And Skills

• Skilled in the assessment, diagnosis, and disposition of Behavioral Health patients.
• Knowledgeable about services available to Behavioral Health patients.
• Computer skills are essential.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with internal and external customers with respect to differences in cultures and values.

Compensation Range

$61,500.00- $89,500.00

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well‑being.

NOTE

This range is based on Boston‑area data, and is subject to modification based on geographic location.

Equal Opportunity Employer / Disabled / Veterans.

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.