Behavioral Health Navigator (20 hours, Days)

Boston Medical Center; Brockton (MA); On-site; USD 62,000 - 90,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pharmacy benefits

Bonus program

403(b) savings plan

Paid time off

Career advancement

Well-being resources

Job summary

Boston Medical Center – South is seeking a part-time Behavioral Health Navigator to join an interdisciplinary Emergency Department team handling behavioral health crises. Requires LMHC/LICSW or licensed psychologist status with 2–3 years of diagnostic experience.

The navigator will assess patients, coordinate with related clinicians, and document care per HIPAA guidelines. The role emphasizes patient engagement, health literacy improvement, and collaboration with physicians and social services

Qualifications

• Licensed independent license in MA (Psychologist, LICSW or LMHC).
• 2–3 years of direct diagnostic experience.

Responsibilities

• Perform confidential interviews to assess patient needs.
• Collaborate with health professionals for treatment planning.
• Document assessments and plans in the medical record per HIPAA.
• Provide education and support to patients and care team.
• Maintain current knowledge of regulatory requirements.
• Engage patients to improve health literacy and adherence.
• Identify high‑risk patients and make referrals as appropriate.
• Other duties as assigned.

Skills

Licensure options MA

Education

MSW

Master’s in Counseling

PhD in Psychology/ Social Work

Job description

Position

Behavioral Health Navigator – LMHC, LICSW, Licensed Psychologist

Department

Behavioral Health

Schedule

Part Time (20 hours, Days)

Job Summary

At Boston Medical Center – South, we are committed to improving the health of our communities by delivering exceptional, personalized health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers on how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values. If you are seeking a fast‑paced, challenging position in an organization committed to achieving and maintaining a standard of excellence, our organization may be a good fit for you. As a Behavioral Health Navigator (BHN), you will work with an interdisciplinary team of medical professionals to determine the appropriate care of all patients who are present to the Emergency Department in behavioral health crisis. BHNs collaborate with outpatient providers, DMH, DCF, families, schools etc. to determine the needs of each patient and to ensure that the patients are receiving the best, most effective care available.

Responsibilities & Duties

• Perform confidential interviews, both in person and via telemedicine, with patients to assess the needs of patients from referrals directed by Emergency Department physicians.
• Confers with related health professionals regarding interdisciplinary information sharing and treatment planning and uncovers barriers to care and develops an effective plan for alleviating these barriers to care for the safety and betterment of the patient.
• Documents assessments, interventions, and plans related to the patient's confidential medical record in accordance with HIPAA, industry, and compliance standards.
• Provides education/consultation as needed to other mental health care team members and to health care consumers.
• Maintains current up‑to‑date knowledge of regulatory requirements.
• Provides education and support for clients to engage in their care, improve health literacy, and/or change their health behaviors (e.g., diet, medication adherence, compliance with doctor's visits).
• Collaborates with the Physician and clinical staff to identify high risk medical/social management patients.
• Makes referrals to community agencies when appropriate.
• Identifies potential legal or risk management issues and discusses with their supervisor.
• Other duties and responsibilities as assigned.

Job Requirements

• Education: MSW or Master’s in Counseling. Doctorate in Psychology or Social Work preferred.
• Licensure at the independent level in the state of Massachusetts: Licensed Psychologists, Licensed Independent Clinical Social Workers (LICSW), or Licensed Mental Health Counselors (LMHC) are required.
• Experience: 2‑3 years of direct diagnostic experience.
• Knowledge and Skills: Skilled in the assessment, diagnosis, and disposition of Behavioral Health patients; knowledgeable about services available to Behavioral Health patients; computer skills are essential; ability to work in a fast‑paced environment; ability to communicate effectively with internal and external customers with respect to differences in cultures and values.

Compensation and Benefits

Compensation Range: $61,500.00 – $89,500.00. Benefits include medical, dental, vision, pharmacy, discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well‑being.

Equal Opportunity Employer / EEO Statement

Boston Medical Center is an equal employment opportunity employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non‑job‑related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e‑mail to [e-mail] or call 617‑638‑8582 to let us know the nature of your request.