Behavioral Health Milieu Supervisor — Patient Care & Planning

Harboroaks; Fort Wayne (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

Harboroaks in Fort Wayne, IN is seeking a Milieu Supervisor to coordinate patient milieu staff and oversee direct patient care during the 6a–2:30p shift.

Responsibilities include monitoring shift changes, supervising staff, ensuring documentation, admitting and discharging patients, and maintaining regulatory compliance. Requires a high school diploma with 4+ years in behavioral health, or an associate degree with 2+ years in behavioral health; CPR and de‑escalation certification are required.

Qualifications

• High school diploma or equivalent with four or more years’ experience in a behavioral health environment required; OR Associates Degree in a human service field with two or more years’ experience in a behavioral health environment required.

Responsibilities

• Monitor shift change activities to assign staff, review staffing for the units and adjusts as necessary.
• Facilitate and monitor patient care and programming.
• Review medical records for timely documentation as required.
• Facilitate the individual admission and discharge processes, as well as patient transfers.
• Review and monitor required paperwork for completion and timeliness requirements.
• Facilitate person-centered planning process with individuals to assess and develop plans based on their needs.
• Train and mentor direct care staff during the shift as necessary, or as assigned by the Milieu Manager.
• Audit individual records to ensure regulatory requirements are met. Report issues to supervisor as necessary regarding compliance.
• Respond to individual, family and guardians regarding concerns.
• Report pertinent information to the Milieu Manager in a timely manner.
• Perform direct care duties as required.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
• Perform other functions and tasks as assigned.

Education

High school diploma or equivalent

Associate's Degree in a human service field

Job description

Harboroaks in Fort Wayne, IN is seeking a Milieu Supervisor to coordinate patient milieu staff and oversee direct patient care during the 6a–2:30p shift.

Responsibilities include monitoring shift changes, supervising staff, ensuring documentation, admitting and discharging patients, and maintaining regulatory compliance. Requires a high school diploma with 4+ years in behavioral health, or an associate degree with 2+ years in behavioral health; CPR and de‑escalation certification are required.