Behavioral Health Medical Assistant

Prestera Center for Mental Health Services

Branchland (WV)

On-site

USD 34,000 - 52,000

Full time

14 days+

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Job summary

Prestera Center for Mental Health Services in West Virginia seeks a Medical Assistant to provide administrative and clinical support for adults with serious mental illness and related conditions. The role oversees the medication refill line, coordinates medical appointments, and maintains timely communication with physicians, county staff, consumers and families as indicated.

The position requires an Associate Degree and Medical Assistant Certification, a valid driver’s license, and prior

Qualifications

Associate Degree and Medical Assistant Certification required.
Valid Driver's License.
Experience in mental health and/or substance abuse settings preferred.
Ability to perform essential administrative and clinical tasks.

Responsibilities

Engages and communicates effectively with consumers, families, physicians and team members.
Schedules appointments and ensures consent and information are up to date.
Provides referral for transportation as needed.
Completes vitals for consumers.
Documents all activities per policy.
Responds to medication line/refill inquiries within 24 hours (Mon-Thu) and 72 hours (Fri-Sat).
Completes medication authorizations as assigned.
Notifies consumers and families of statuses and policies as indicated.
Makes referrals for other health care appointments as assigned.
Assists with scheduling and coordination as needed.
Maintains confidentiality, HIPAA, and risk management procedures.
Meets training requirements including CPR/First Aid and crisis intervention.
Performs other duties as assigned.
Utilizes technology to enhance efficiency.