Behavioral Health Support Specialist

NYC Health + Hospitals; Hempfield Township (Westmoreland County); On-site; USD 42,000 - 54,000; Full time

Job summary

NYC Health + Hospitals is seeking a Behavioral Health Support role to assist with crisis de-escalation, therapeutic observations, and patient supervision. The position requires coordination with nursing and clinical teams to ensure safety and regulatory compliance.

Responsibilities include facilitating in-room or milieu activities, assisting with restraint procedures when necessary, and documenting patient observations in the electronic medical record, while maintaining a person-centered care

Qualifications

• Associate degree or higher in health/social field or related discipline.
• High school diploma including required state approvals; 1 year in a high-volume setting.
• BLS certification within 60 days of appointment.

Responsibilities

• Perform crisis/de-escalation interventions as directed.
• Provide therapeutic observations and patient supervision.
• Assist with restraints and seclusion when required and approved.
• Ensure safety and monitor patient and staff interactions.
• Conduct rounds, document observations, and communicate with the treatment team.

Education

Associate’s Degree in Criminal Justice, Social Services or a health related discipline

High School diploma or equivalent

BLS certification (American Heart Association)

Tools

Electronic Medical Records (EMR)

Job description

NYC Health + Hospitals is seeking a Behavioral Health Support role to assist with crisis de-escalation, therapeutic observations, and patient supervision. The position requires coordination with nursing and clinical teams to ensure safety and regulatory compliance.

Responsibilities include facilitating in-room or milieu activities, assisting with restraint procedures when necessary, and documenting patient observations in the electronic medical record, while maintaining a person-centered care