Behavioral Health Intake & Care Coordination Specialist

Kaizen Lab Inc.; Greenville (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Ongoing training and professional development

Collaborative team environment

Consistent weekday schedule

Job summary

Kaizen Lab Inc. is seeking an Intake Coordinator in Greenville, NC. The role focuses on ensuring efficient intake processes for mental health services, coordinating assessments, and managing client communication

Candidates should have a relevant degree and experience with behavioral health. The position offers a weekday schedule in a collaborative environment aimed at enhancing access to care.

Join us to contribute to our mission of helping individuals access vital services efficiently!

Qualifications

• Bachelor’s degree in a relevant field with experience in human services or behavioral health.
• Strong skills in insurance verification and managing client communications.
• Ability to coordinate schedules and handle sensitive information.

Responsibilities

• Coordinate and schedule client intakes for behavioral health services.
• Verify insurance eligibility and manage authorizations.
• Track intake activity and communicate updates to stakeholders.

Skills

Managing multiple deadlines without losing attention to detail

Communicating clearly with clients, families, and providers

Staying organized while handling interruptions and urgent requests

Working independently while keeping the team informed

Protecting confidentiality and handling sensitive information professionally

Education

Bachelor’s degree in a Human Services field plus 2 years of full-time experience

Bachelor’s degree in a non-Human Services field plus 4 years of related full-time experience

Tools

Electronic Medical Records (EMR)

Insurance verification and prior authorizations

Job description

Kaizen Lab Inc. is seeking an Intake Coordinator in Greenville, NC. The role focuses on ensuring efficient intake processes for mental health services, coordinating assessments, and managing client communication

Candidates should have a relevant degree and experience with behavioral health. The position offers a weekday schedule in a collaborative environment aimed at enhancing access to care.

Join us to contribute to our mission of helping individuals access vital services efficiently!