Behavioral Health Front Desk & Scheduling Specialist - Part-Time

Collin County Mental Health Retardation Center; Plano (TX); On-site; USD 19,673 - 28,019; Part time

Job summary

Collin County Mental Health Retardation Center is hiring for a part-time role in Plano, TX. The position requires providing exceptional customer service, managing appointments, and supporting clinical staff. Candidates should have at least a high school diploma and experience in a medical office.

Responsibilities include scheduling, payment collection, and maintaining medical records. Bilingual skills are preferred, with a strong emphasis on professionalism and teamwork.

This role features flexible shifts primarily on Tuesdays and Thursdays and demands adaptability to clinic needs.

Qualifications

• 3 years’ experience in a medical office or hospital preferred.
• Bilingual preferred.

Responsibilities

• Provide quality customer service at appointments.
• Schedule and reschedule appointments.
• Collect payment for services.
• Answer and screen phone calls.
• Update information in medical records.

Skills

Customer service skills

Knowledge of medical office duties

Proficiency in Microsoft Word and Excel

Ability to prioritize tasks

Knowledge of billing practices

Education

High School Diploma or GED

Job description

Collin County Mental Health Retardation Center is hiring for a part-time role in Plano, TX. The position requires providing exceptional customer service, managing appointments, and supporting clinical staff. Candidates should have at least a high school diploma and experience in a medical office.

Responsibilities include scheduling, payment collection, and maintaining medical records. Bilingual skills are preferred, with a strong emphasis on professionalism and teamwork.

This role features flexible shifts primarily on Tuesdays and Thursdays and demands adaptability to clinic needs.