Front Desk Coordinator – Wellness Clinic

Mindful Health; Conroe (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Sick leave

Bereavement leave

Medical insurance

Vision insurance

Dental insurance

Short-term disability

Long-term disability

Life insurance

Job summary

Mindful Health, a growing mental health provider in Texas, seeks a receptionist to welcome clients, manage schedules, and handle front desk duties across multiple locations and virtual services.

The role requires a High School Diploma, 1+ years in front desk or behavioral settings, and strong communication with HIPAA compliance. Bilingual abilities (Spanish) are a plus. Monday–Friday, 8AM–5PM schedule with benefits provided.

Qualifications

• High School Diploma required.
• 1 year outpatient or behavioral experience preferred.
• 1+ years front desk or receptionist experience.
• Spanish language proficiency is a plus.
• Active CPR certification.
• Active CPI certification.

Responsibilities

• Provide clients with initial and renewal visit paperwork, including office policies and all required documentation for signature.
• Accurately schedule and reschedule appointments for both individual and group services in a timely manner.
• Prepare, update, and maintain accurate client profiles using electronic practice management software.
• Collect co-payments, co-insurance, and private pay client payments as needed.
• Assist with communication between clients and providers, ensuring messages and needs are relayed clearly and efficiently.
• Support prospective clients by answering questions and responding to inquiries about the practice and services offered.
• Submit medical records to requesting parties upon receipt of proper release forms and required documentation.
• Greet clients upon arrival and communicate any relevant needs to clinical staff; promptly notify providers of changes or anticipated issues with the daily schedule.

Skills

Microsoft Office Suite

Attention to Detail

Customer Service

Communication Skills

HIPAA compliance

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Electronic practice management software

Job description

Mindful Health, a growing mental health provider in Texas, seeks a receptionist to welcome clients, manage schedules, and handle front desk duties across multiple locations and virtual services.

The role requires a High School Diploma, 1+ years in front desk or behavioral settings, and strong communication with HIPAA compliance. Bilingual abilities (Spanish) are a plus. Monday–Friday, 8AM–5PM schedule with benefits provided.