Behavioral Health Front Desk: Concierge & Scheduling

Circle Internet Financial Limited; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Life insurance

Disability insurance

Paid Time Off

403b Plan

Job summary

Lone Star Circle of Care (LSCC) in Austin, TX is seeking a Front Desk professional who serves as the first point of contact for patients, delivering a welcoming, organized front desk experience. Responsibilities include greeting patients, checking in and updating charts, verifying insurance, collecting copays, scheduling appointments, answering calls and handling faxes, and performing closing procedures.

The ideal candidate will have at least six months in an administrative environment,

Qualifications

• Minimum of six months of experience in a professional administrative environment.
• Proficient with MS Office Suite (Word, Excel, Outlook).
• Bilingual English/Spanish language skills preferred.

Responsibilities

• Greet patients as they arrive and prepare the lobby.
• Check in patients and update patient charts as necessary.
• Verify insurance and collect copays as necessary.
• Schedule appointments, answer phone calls, sort faxes, and complete any additional tasks.
• Perform closing procedures at the end of each shift.

Skills

Customer service

Communication

Problem-solving

Tools

MS Office

Job description

Lone Star Circle of Care (LSCC) in Austin, TX is seeking a Front Desk professional who serves as the first point of contact for patients, delivering a welcoming, organized front desk experience. Responsibilities include greeting patients, checking in and updating charts, verifying insurance, collecting copays, scheduling appointments, answering calls and handling faxes, and performing closing procedures.

The ideal candidate will have at least six months in an administrative environment,