Front Desk - Family

Circle Internet Financial Limited; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

LSCC paid Life insurance

LSCC paid Short-Term and Long-Term Disability insurance

Paid Time Off

403b Employee Retirement Plan

Job summary

A healthcare organization in Austin is seeking a passionate Front Desk employee to provide exceptional service to patients. This role involves greeting patients, verifying insurance, scheduling appointments, and maintaining a welcoming lobby. Candidates should have at least six months of administrative experience, preferably in a healthcare setting, and familiarity with MS Office. Benefits include medical, dental, and vision insurance, paid time off, and disability insurance.

Qualifications

• Minimum of six months of experience in a professional administrative environment.
• Preferred experience in a medical office or healthcare setting.

Responsibilities

• Clean and prepare the lobby upon arrival.
• Greet and check in patients.
• Verify insurance and collect copays.
• Schedule appointments and answer phone calls.
• Perform closing procedures at the end of each shift.

Skills

Problem-solving skills

Bilingual English/Spanish

Proficient with MS Office Suite

Tools

MS Word

MS Excel

Outlook

Job description

At Lone Star Circle of Care (LSCC) we strive for exceptional, equitable patient care that leads to healthier communities. Our Front Desk staff are the first point of contact for our patients in the clinic and they are vital to creating a positive patient experience.

Our people and culture are our foundation. We are seeking Front Desk employees who are passionate about making a difference in our community. If you are in the pursuit of meaningful work in a fun and friendly environment, LSCC is the place for you!

A Day in the Life of a Front Desk employee may look like this:

• Upon arrival, clean and prepare the lobby
• Greet patients as they arrive using our AIDET/LOC technique
• Check in patients and update patient charts as necessary
• Verify insurance and collect any copays as necessary
• Schedule appointments, answer phone calls, sort faxes, and complete any additional tasks
• Perform closing procedures at the end of each shift

Qualifications

Minimum of six (6) months of experience working in a professional administrative environment.

The following experience/skills are preferred:

• Prior medical office and/or healthcare setting experience
• Proficient with MS Office Suite (Word, Excel, and Outlook)
• Bilingual English/Spanish language skills

Key Success Factors

• Problem‑solving skills

Benefits

• Medical, Dental, and Vision insurance
• LSCC paid Life insurance
• LSCC paid Short‑Term and Long‑Term Disability insurance
• Paid Time Off
• 403b Employee Retirement Plan