Behavioral Health Engagement & Care Coordinator

Terros Health; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) plan with company match

Generous PTO/PST (4+ weeks/yr.)

Bilingual pay differential

No weekends

Job summary

Terros Health in Phoenix, AZ is seeking an Engagement Specialist to join our interdisciplinary clinical team. You will perform case management, assessments, crisis planning, and outreach for individuals with mental health and substance-use needs, reporting to the Clinical Site Manager.

The role involves coordinating care, documenting progress, and applying motivational interviewing to engage clients. Full benefits, daytime schedule, and growth opportunities are provided.

Qualifications

• Education options include HS diploma with 1.5 years behavioral health experience, or related degrees with experience.
• Basic DSM-V understanding is preferred.
• Proficient in Microsoft Word, Excel, PowerPoint, and EMR systems such as NextGen.
• Valid AZ Driver License; 21+ with 4 years driving, and driving policy compliance.
• PHYSICALS: TB testing required and clearance card as specified.

Responsibilities

• Engage, educate, and coordinate care with clients and families as part of an interdisciplinary team.
• Complete assessments, crisis plans, service plans, and outreach assistance.
• Document client progress and outreach efforts in a timely, professional manner.
• Use brief clinical interventions and motivational interviewing to support clients.

Skills

Communication

Interpersonal skills

DSM-V knowledge

Education

High School diploma/GED with 1.5 years behavioral health experience

Associates in Medical/Behavioral Health

Bachelor’s degree in behavioral health + 1 year experience

Bachelor’s degree in any field + 1 year behavioral health experience

Tools

NextGen EMR

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Job description

Terros Health in Phoenix, AZ is seeking an Engagement Specialist to join our interdisciplinary clinical team. You will perform case management, assessments, crisis planning, and outreach for individuals with mental health and substance-use needs, reporting to the Clinical Site Manager.

The role involves coordinating care, documenting progress, and applying motivational interviewing to engage clients. Full benefits, daytime schedule, and growth opportunities are provided.