Behavioral Health Discharge & Care Coordination Specialist

Aurora Behavioral Health System - Tempe; Glendale (AZ); Sur place; USD 42 000 - 58 000; Plein temps

Avantages offerts par ce poste

401(k)

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Professional development assistance

Vision insurance

Résumé du poste

Aurora Behavioral Health System West in Glendale, AZ seeks an experienced Discharge Planner to coordinate patient discharge plans and connect with outpatient providers. This role supports a wide range of psychiatric care for adolescents and adults.

You will document engagements, schedule follow-ups, and work with the treatment team to ensure safe, timely transitions to PHP/IOP when appropriate. A strong focus on communication and community resources is essential.

Qualifications

• 2 years of case management experience.
• 2 years of behavioral health experience preferred.
• Excellent customer service skills required.
• Ability to multitask in fast-paced environment.
• Must be able to pass a drug screen (safety sensitive).
• Must be eligible for fingerprint clearance card.

Responsabilités

• Participates as a member of a multi-disciplinary team to address discharge plan concerns.
• Documents every engagement with patient and care team.
• Coordinates staffing and discharge services for Aurora and clinic teams.
• Manages discharge plans and communicates with external agencies.
• Schedules follow-up appointments and submits referrals to appropriate facilities.
• Supports patient transitions to PHP or IOP when clinically appropriate.
• Schedules family sessions and outpatient treatment team meetings.
• Develops individualized discharge plans using information from the treatment team and records.
• Identifies and coordinates with family or community resources for aftercare.
• Maintains timely, accurate documentation in the medical record.
• Maintains relationships with internal and external customers.
• Assists in resolving utilization review issues.

Connaissances

Case management

Behavioral health

Customer service

Multitasking

Formation

Bachelor's degree preferred

Description du poste

Aurora Behavioral Health System West in Glendale, AZ seeks an experienced Discharge Planner to coordinate patient discharge plans and connect with outpatient providers. This role supports a wide range of psychiatric care for adolescents and adults.

You will document engagements, schedule follow-ups, and work with the treatment team to ensure safe, timely transitions to PHP/IOP when appropriate. A strong focus on communication and community resources is essential.