Discharge Planner: Mental Health Care & Patient Navigation

Valley Hospital; Phoenix (AZ); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401k match

Paid Time Off

Medical/Dental/Vision

Job summary

Valley Hospital in Phoenix, AZ seeks a dynamic Discharge Planner to join our psychiatric care team. The role collaborates with the Utilization Review department to certify and recertify insurance benefits, supports the treatment team, and helps patients access services during the stay.

You will manage a caseload, meet with patients daily, complete referrals, coordinate family sessions and outpatient follow-ups, and work Monday–Friday 8–5.

Qualifications

• Bachelor’s degree from an accredited college or university in social work, mental health, nursing, or related degree and two years of behavioral health experience required.
• A minimum of two years’ experience in a healthcare setting or managed care company, with experience in utilization management, discharge planning and/or case management.

Responsibilities

• Works with the Utilization Review department on certification and recertification of insurance benefits throughout the patient’s stay.
• Assists the treatment team in understanding barriers to discharge planning.
• Advocates for patient access to services during treatment team meetings and physician contact.
• Carries a caseload and meets with patients daily.
• Responsible for completing referrals, family sessions, staffing, and coordinating with outpatient providers.

Skills

Discharge planning

Caseload management

Utilization review

Communication

Education

Bachelor's degree in Social Work or related field

Job description

Valley Hospital in Phoenix, AZ seeks a dynamic Discharge Planner to join our psychiatric care team. The role collaborates with the Utilization Review department to certify and recertify insurance benefits, supports the treatment team, and helps patients access services during the stay.

You will manage a caseload, meet with patients daily, complete referrals, coordinate family sessions and outpatient follow-ups, and work Monday–Friday 8–5.