Behavioral Health & Community Care Navigator

West Cecil Health Center, Inc.; Conowingo Village (MD); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K with employer match

Paid Time Off

Paid Holidays

Education reimbursement

Job summary

West Cecil Health Center, Inc. in Conowingo, MD seeks a Behavioral Health Care Coordinator and Community Health Worker. This full-time role serves as a trusted liaison between patients and community-based resources to improve access to behavioral health services.

The position emphasizes outreach, care coordination, and building relationships with underserved populations, while ensuring HIPAA compliance and accurate EHR documentation.

Qualifications

• High school diploma or equivalent required.
• Completion of a Medical Assistant or CNA program required.
• CPR certification required; CMA/CNA preferred.

Responsibilities

• Provide compassionate, unbiased support to vulnerable populations.
• Liaise between patients, families, insurers, and community resources.
• Conduct outreach calls and follow-ups for care coordination.
• Document outreach, referrals, and patient interactions in the EHR within 48 hours.
• Assist with transportation and barriers to accessing care or resources.

Skills

Communication skills

Cultural competency

Interpersonal skills

Care coordination

Population health

Multitasking

Education

High school diploma

Medical Assistant program

CNA program

Associate degree preferred

Tools

EHR software

Job description

West Cecil Health Center, Inc. in Conowingo, MD seeks a Behavioral Health Care Coordinator and Community Health Worker. This full-time role serves as a trusted liaison between patients and community-based resources to improve access to behavioral health services.

The position emphasizes outreach, care coordination, and building relationships with underserved populations, while ensuring HIPAA compliance and accurate EHR documentation.