Behavioral Health Clinical Support Navigator (Telehealth)

Essen Health Care; New York (NY); On-site; USD 45,000 - 55,000; Full time

Job summary

A leading healthcare provider in New York is seeking a Clinical Support Specialist to provide clinical and administrative support to psychiatry providers. The successful candidate will facilitate patient care coordination, maintain HIPAA compliance, and document clinical interactions efficiently. Ideal candidates will have medical assistant certification, relevant healthcare experience, and strong organizational skills. Join a committed team refreshing the delivery of medical services for underserved communities.

Qualifications

• 1-2 years of experience in a healthcare clinical setting is preferred.
• Experience in behavioral health or psychiatry is preferred.
• Experience with medical insurance prior authorization processes is preferred.

Responsibilities

• Assist with patient intake appointments and vital signs documentation.
• Prepare patients for psychiatric evaluations and sessions.
• Support televised psychiatric appointments ensuring technology setup.

Skills

Strong understanding of HIPAA regulations

Excellent organizational skills

Strong communication skills

Ability to multitask

Proficiency with Microsoft Office Suite

Spanish speaking

Education

Medical Assistant certification

Completion of a Clinical Assistant training program

Tools

Electronic Health Record (EHR) systems

Telehealth platforms

Job description

A leading healthcare provider in New York is seeking a Clinical Support Specialist to provide clinical and administrative support to psychiatry providers. The successful candidate will facilitate patient care coordination, maintain HIPAA compliance, and document clinical interactions efficiently. Ideal candidates will have medical assistant certification, relevant healthcare experience, and strong organizational skills. Join a committed team refreshing the delivery of medical services for underserved communities.