Behavioral Health Care Coordinator

Essen Health Care; New York (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Essen Health Care in New York is seeking a Clinical Support Specialist to provide comprehensive clinical and administrative support to psychiatry providers. You will assist with patient intake, documentation, prior authorizations, and telehealth coordination, enabling efficient behavioral health services.

This role emphasizes HIPAA compliance, accurate EHR use, and collaboration with therapists, physicians, and care teams to ensure smooth patient experiences across in-person and Televisit visits.

Qualifications

• Medical Assistant certification preferred.
• 1-2 years of experience in a healthcare clinical setting.
• Experience with EHR systems required.
• Experience with medical insurance prior authorization processes preferred.
• Familiarity with telehealth platforms preferred.
• Spanish speaking preferred.

Responsibilities

• Provide clinical and administrative support to psychiatry providers.
• Assist with patient intake, vital signs, histories, and screening questionnaires.
• Prepare patients for evaluations and coordinate telepsychiatry visits.
• Document patient interactions and vital signs in the EHR system.
• Submit prior authorization requests and track statuses.
• Maintain HIPAA compliance and confidentiality in all interactions.

Skills

HIPAA compliance

Electronic Health Records

Telehealth

Medical documentation

Time management

Verbal communication

Spanish speaking

Education

Medical Assistant certification (CMA, RMA, or equivalent)

Tools

EHR software

Microsoft Office

Telehealth platforms

Job description

Essen Health Care in New York is seeking a Clinical Support Specialist to provide comprehensive clinical and administrative support to psychiatry providers. You will assist with patient intake, documentation, prior authorizations, and telehealth coordination, enabling efficient behavioral health services.

This role emphasizes HIPAA compliance, accurate EHR use, and collaboration with therapists, physicians, and care teams to ensure smooth patient experiences across in-person and Televisit visits.