Behavioral Health Clinical Program Lead

Jobless; Richmond, Northern (VA, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

Retirement plan options

Ongoing training and professional dev

Job summary

Epic Health Partners, LLC is seeking an experienced Clinical Program Manager to lead clinical operations across Virginia and guide teams toward high-quality care. You will ensure compliant, trauma-informed program oversight while fostering accountability and clinical excellence.

You will supervise clinical staff, oversee assessments and treatment planning, and coordinate services to support individuals served, families, and referrals.

Qualifications

• Master's degree in counseling or related field required.
• Licensed in Virginia (LPC, LCSW, LMFT, or Psychologist).
• Minimum 3 years clinical experience: assessments, treatment planning, therapy, crisis/behavioral interventions.
• Minimum 2 years supervisory experience preferred.
• Strong knowledge of VADBHDS/DMAS regulations and evidence-based practices.
• Proficiency in psychosocial assessment, treatment planning, and clinical documentation.
• Strong verbal and written communication skills.
• Solid critical thinking, problem-solving, and crisis decision-making abilities.

Responsibilities

• Provide day-to-day leadership over clinical and administrative operations of assigned programs.
• Supervise, support, and develop clinical staff through onboarding, training, supervision, coaching, and performance management.
• Deliver direct clinical services, including assessments, treatment planning, crisis intervention, care coordination, and therapy as needed.
• Review assessments, ISPs, treatment plans, and discharge documentation for regulatory compliance.
• Ensure clinical documentation meets Medicaid/DBHDS/licensing/payer standards for quality and timeliness.
• Review and audit clinical records to support quality improvement.
• Submit and monitor service authorization requests and participate in peer reviews with managed care organizations.
• Develop and maintain staff schedules to ensure coverage and effective service delivery.
• Collect and report program-level metrics on productivity, service delivery, compliance, and outcomes.
• Lead meetings, trainings, case reviews, and leadership initiatives; collaborate with stakeholders.

Skills

Clinical supervision

Assessment

Treatment planning

Crisis intervention

Documentation

Communication

Critical thinking

Education

Master's degree

Job description

Epic Health Partners, LLC is seeking an experienced Clinical Program Manager to lead clinical operations across Virginia and guide teams toward high-quality care. You will ensure compliant, trauma-informed program oversight while fostering accountability and clinical excellence.

You will supervise clinical staff, oversee assessments and treatment planning, and coordinate services to support individuals served, families, and referrals.