Behavioral Health Clinic Admin Support Specialist

Charlotte Behavioral Health Care, Inc.; Punta Gorda (FL); Presencial; USD 23.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Dental, vision, health, and life保险

Employee Assistance Program (EAP)

Health Savings Account (HSA) employer/

Paid Time Off (PTO)

11 paid holidays

Descripción de la vacante

Charlotte Behavioral Health Care, Inc. is seeking a dedicated staff member to support the behavioral health clinic. You will assist clinicians, document vital signs, and help manage the EHR to ensure accurate, timely patient records.

You will communicate with patients and guardians, route calls, and participate in coordinating care in an open-access outpatient setting. A High School Diploma plus relevant experience is required, with potential for growth and full-time stability.

Formación

• High School Diploma or equivalent.
• Minimum two (2) years medical or behavioral health experience.
• Experience with a co-occurring population preferred.
• Licensure, certification, registration are current including continuing education requirements.
• Ability to pass a level II Background clearance and drug test.
• Valid FL drivers’ license, insurance, and safe driving record.
• CBHC New Hire Orientation (NHO) completed within first two (2) months of employment.

Responsabilidades

• Assist nursing staff, providers (APRN and/or Psychiatrist), and CMO with day-to-day clinic responsibilities in a fast paced, open access environment.
• Establish a helping relationship and communicate with patients/guardians in a behavioral health outpatient setting.
• Complete and document vital signs, height, and weight when needed.
• Obtain and document information to ensure the EHR is updated.
• Stage documentation in the EHR as required.
• Answer and route calls and messages.
• Complete urine drug screens when needed.
• Review treatment/service plan on behalf of provider; understand cultural issues and privacy rights.
• Interact respectfully with patients, supports, co-workers and stakeholders.
• Review and monitor information in the EHR for accuracy.
• Document contact attempts, interactions with patients etc. in the EHR.
• Assist team with monitoring caseload and re-engage patients by phone.

Conocimientos

Strong oral and written communication

Attention to detail

Ability to use a computer

Excellent customer service

Team collaboration

Work independently

Ability to manage stressful situations

Sit or stand for extended periods

Educación

High School Diploma or equivalent

Descripción del empleo

Charlotte Behavioral Health Care, Inc. is seeking a dedicated staff member to support the behavioral health clinic. You will assist clinicians, document vital signs, and help manage the EHR to ensure accurate, timely patient records.

You will communicate with patients and guardians, route calls, and participate in coordinating care in an open-access outpatient setting. A High School Diploma plus relevant experience is required, with potential for growth and full-time stability.