Behavioral Health Case Manager: Recovery Advocate

COPE Community Services, Inc.; Tucson (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Dental and Vision Insurance

Life Insurance

Short and Long Term Disability

403b Retirement Plan

Employee Assistance Program

Flexible Spending Accounts

Supplemental Insurance

Wellness Program

11 paid holidays

PTO accrual

Paid Sick Time

Job summary

COPE Community Services, Inc. is seeking a Behavioral Health Case Manager to serve as a primary contact and advocate for members across face-to-face, phone, virtual, and in-home services.

You will develop and update person-centered service plans, promoting member participation and timely progress tracking. You will monitor goals and collaborate with providers, ensuring comprehensive care, documentation, and coordination of covered services according to policies and procedures.

Qualifications

• Bachelor's or master's degree preferred; no experience necessary or alternative combinations as listed.
• Relevant behavioral health experience as per degree alternatives.
• Must meet pre-employment drug screen requirements.

Responsibilities

• Serve as a point of contact and advocate for members, delivering in-person, phone, virtual, and in-home services.
• Develop, implement, and update person-centered individual service plans with member participation.
• Monitor progress, document outcomes, and coordinate with primary care providers and other involved service providers.

Skills

Face-to-face communication

Documentation

Team collaboration

Care planning

Education

Bachelor's or master's degree

Associate degree + 1 year behavioral health experience

HS Diploma/GED + Peer Support Specialist + 2 years behavioral health

HS Diploma/GED + Medical Assistant + 2 years behavioral health

HS Diploma/GED + 3 years behavioral health

Job description

COPE Community Services, Inc. is seeking a Behavioral Health Case Manager to serve as a primary contact and advocate for members across face-to-face, phone, virtual, and in-home services.

You will develop and update person-centered service plans, promoting member participation and timely progress tracking. You will monitor goals and collaborate with providers, ensuring comprehensive care, documentation, and coordination of covered services according to policies and procedures.