Behavioral Health Care Navigator

Family Health Center; Worcester (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

Family Health Center in Worcester, MA is seeking a Behavioral Health Care Manager to support members with complex behavioral health needs in a collaborative, patient-centered care team. The role requires outreach across settings, including health centers, community sites, or homes, and emphasizes education, self-management, and coordinated care.

The position focuses on motivating patients, managing transitions, and ensuring follow-up within an integrated care framework; typical schedule is

Qualifications

• Licensed clinical social worker or licensed mental health counselor.
• Master’s degree in psychology, social work, or related field preferred.
• 2–5 years of patient-centered outreach and behavioral health experience.

Responsibilities

• Conducts comprehensive clinical assessments.
• Engages members and caregivers in active care planning and education.
• Coordinate care with primary care teams and pharmacists.
• Provide care coordination and facilitate referrals and follow-ups.
• Maintain accurate documentation in EHRs.
• Participate in integrated care team meetings.

Skills

Clinical assessments

Care planning

Motivational interviewing

Care coordination

Education

LCSW/LICSW or LMHC

Master’s in Psychology or Social Work

Tools

EHR systems

Job description

Family Health Center in Worcester, MA is seeking a Behavioral Health Care Manager to support members with complex behavioral health needs in a collaborative, patient-centered care team. The role requires outreach across settings, including health centers, community sites, or homes, and emphasizes education, self-management, and coordinated care.

The position focuses on motivating patients, managing transitions, and ensuring follow-up within an integrated care framework; typical schedule is