Behavioral Health Care Coordinator

Pancare of Florida; Panama City (FL); Presencial; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

14 paid holidays

3 weeks paid vacation

403(b) retirement plan with employer-m

6% employer match

Descripción de la vacante

PanCare of Florida in Panama City, Florida seeks a Behavioral Case Manager to oversee coordination of care for patients with behavioral health conditions. You will work with a multidisciplinary team, review referrals, coordinate appointments, and support patient practice management across providers and community resources.

The role emphasizes collaboration with families, insurers, and healthcare partners to improve patient outcomes.

Formación

• At least 1 year of experience in practice support in behavioral health settings.
• Understanding of behavioral health conditions and treatment methods.
• Strong communication skills, including both verbal and written.

Responsabilidades

• Serve as the primary point of contact for patients, coordinating care across multiple providers, including therapists, physicians, and community services
• Advocate on behalf of patients to ensure they receive timely, appropriate care, and represent their needs and concerns with healthcare providers, insurers, and other relevant parties
• Connect patients to necessary resources, such as therapy, support groups, financial assistance, and housing, ensuring they have the tools needed for their recovery
• Provide emotional support, education, and guidance to patients and their families, helping them understand behavioral health conditions, treatment options, and coping strategies
• Maintain accurate, detailed, and up-to-date records on patients' cases, including appointment conditions, demographic updates, communication with providers, and any changes in status
• Provide connection with providers to offer crisis intervention and stabilization support when needed, ensuring the safety and well-being of the patient during emergency situations
• Collaborate with community-based organizations and resources, ensuring that patients are connected to services that complement their treatment plans

Conocimientos

Behavioral health

Communication skills

Care coordination

Descripción del empleo

PanCare of Florida in Panama City, Florida seeks a Behavioral Case Manager to oversee coordination of care for patients with behavioral health conditions. You will work with a multidisciplinary team, review referrals, coordinate appointments, and support patient practice management across providers and community resources.

The role emphasizes collaboration with families, insurers, and healthcare partners to improve patient outcomes.