Behavioral Health Billing & Revenue Specialist

Best Point Education & Behavioral Health; Cincinnati (OH); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Employee Assistance Program (EAP)

401(k) with employer match

Tuition discount for online programs

Job summary

Best Point Education & Behavioral Health in Cincinnati, OH, is seeking a full-time Billing Specialist to manage key billing functions and resolve denials. You will post payments, reconcile accounts, and guide clients and families through financial questions to ensure access to essential behavioral health services.

The role operates on-site with collaboration across Revenue Cycle, Finance, Intake, clinical, and school-based teams.

Qualifications

• Associate degree in accounting, healthcare administration, medical billing, business, or a related field preferred.
• Three or more years of experience in billing, accounts receivable, healthcare revenue cycle, behavioral health billing, Medicaid, Medicare, or third-party insurance preferred.
• Strong Microsoft Office skills (Outlook, Word, Excel) and data entry, reporting, and reconciliation.
• Excellent customer service and professional communication when discussing billing with clients and families.
• Strong organizational skills with attention to detail and ability to manage competing deadlines.

Responsibilities

• Verify Medicaid, Medicare, and commercial insurance eligibility using payer portals, online systems, and internal reports.
• Serve as a point of contact for clients and families with questions about insurance coverage, billing statements, payment estimates, financial assistance, and payment plans.
• Identify coverage gaps, insurance lapses, coordination-of-benefits issues, authorization needs, and other barriers that may affect care or reimbursement.
• Update insurance, demographic, authorization, and billing information in the Credible electronic health record system.
• Help clients navigate available financial assistance resources, vouchers, scholarships, and grant-funded services.
• Coordinate with internal teams to address coverage changes and support continuity of care.
• Review billing cycles and claims for accuracy before submission.
• Submit primary and secondary claims for behavioral health services, school-based programs, contracts, and other assigned payer arrangements.
• Research and correct claim errors using Credible, clearinghouse systems, and payer platforms.
• Apply knowledge of payer requirements, billing codes, provider credentials, service locations, and reimbursement guidelines.
• Monitor billed, unbilled, rejected, denied, unpaid, and underpaid claims.
• Prepare monthly client invoices and communicate billing and payment expectations.
• Support accurate, timely reimbursement through effective billing and account management.

Skills

Billing expertise

Accounts receivable

Data entry

Customer service

Attention to detail

Communication skills

Education

Associate degree in related field

Tools

Microsoft Office

Job description

Best Point Education & Behavioral Health in Cincinnati, OH, is seeking a full-time Billing Specialist to manage key billing functions and resolve denials. You will post payments, reconcile accounts, and guide clients and families through financial questions to ensure access to essential behavioral health services.

The role operates on-site with collaboration across Revenue Cycle, Finance, Intake, clinical, and school-based teams.