Behavioral Health Billing & Revenue Specialist

Best Point; Cincinnati (OH); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Health Savings Account

Flexible Spending Account

Paid time off

Tuition discount

Job summary

Best Point Education & Behavioral Health in Cincinnati, OH is seeking a Billing Specialist to manage key billing functions, investigate insurance claim issues, resolve denials, post payments, and reconcile accounts. You will collaborate with Revenue Cycle, Finance, Intake, clinical, and school-based teams to support access to behavioral health services.

The role requires 3+ years in healthcare billing, strong MS Office skills, and excellent customer service.

Qualifications

• Associate degree in accounting, healthcare administration, medical billing, business, or a related field preferred; an equivalent combination may be considered.
• Three or more years of experience in billing, accounts receivable, healthcare revenue cycle, behavioral health billing, Medicaid, Medicare, or third-party insurance preferred.
• Strong skills in Microsoft Office (Outlook, Word, Excel), data entry, spreadsheets, reporting, and account reconciliation.
• Excellent customer service and professional communication skills, including discussing billing and financial matters respectfully with clients and families.
• Strong organizational skills and attention to detail with the ability to manage deadlines and maintain accurate documentation.

Responsibilities

• Verify Medicaid, Medicare, and commercial insurance eligibility using payer portals and internal reports.
• Serve as point of contact for clients and families about insurance coverage, billing statements, and payment plans.
• Identify coverage gaps, coordination-of-benefits issues, and other barriers affecting care or reimbursement.
• Post insurance and client payments and reconcile accounts receivable.
• Collaborate with Revenue Cycle, Finance, Intake, and clinical teams to support financial accuracy and access to services.

Skills

Customer service

Communication

Attention to detail

Multitasking

Data entry

Education

Associate degree in accounting/healthcare administration/medical billing or related field

Tools

Microsoft Office

Excel

Credible EHR system

Job description

Best Point Education & Behavioral Health in Cincinnati, OH is seeking a Billing Specialist to manage key billing functions, investigate insurance claim issues, resolve denials, post payments, and reconcile accounts. You will collaborate with Revenue Cycle, Finance, Intake, clinical, and school-based teams to support access to behavioral health services.

The role requires 3+ years in healthcare billing, strong MS Office skills, and excellent customer service.