Behavioral Health Assessment & Care Coordinator

Triangle Springs; Raleigh (NC); On-site; USD 45,000 - 62,000; Full time

Benefits offered by this job

Comprehensive benefits (medical,Dental

Vision coverage

Tuition assistance & 401(k)

Wellbeing programs

Career development opportunities

Job summary

Triangle Springs, part of Lifepoint Health, seeks an Assessment Coordinator to support admissions and coordinate care for psychiatric patients in Raleigh. This role focuses on evaluating needs, scheduling initial assessments, and guiding patients through treatment options with attention to timeliness and documentation.

You will collaborate with the Care Coordination team, manage intake processes, and ensure efficient referrals while maintaining patient privacy and data accuracy.

Qualifications

• Education: High School Diploma or GED preferred.
• Basic Life Support certification is required within 30 days of hire.
• Experience: Prior experience in a psychiatric healthcare facility working with adult and geriatric patients preferred. Must have strong clinical assessment skills.

Responsibilities

• Assess walk‑in and phone callers to determine appropriate services or referrals and schedule initial psychiatric assessments for individuals seeking treatment.
• Answer inquiry calls regarding treatment and facility services, present treatment options, document calls, and set appointments for callers seeking treatment.
• Collaborate with business office staff to ensure an efficient admission process and refer or triage patients to other treatment sources when appropriate.
• Provide clerical support to the Care Coordination Manager and team, including data entry into the electronic record system.
• Maintain an appropriate stock of forms and supplies to support the Care Coordination Department.
• Check in patient belongings, process consent forms, and coordinate admission paperwork.
• Schedule assessment appointments, orient patients to units and outpatient programs, assist with discharges, and send documentation to referral sources within required timeframes.
• Perform other duties as assigned.

Skills

Clinical assessment skills

Education

High School Diploma or GED

Job description

Triangle Springs, part of Lifepoint Health, seeks an Assessment Coordinator to support admissions and coordinate care for psychiatric patients in Raleigh. This role focuses on evaluating needs, scheduling initial assessments, and guiding patients through treatment options with attention to timeliness and documentation.

You will collaborate with the Care Coordination team, manage intake processes, and ensure efficient referrals while maintaining patient privacy and data accuracy.