Behavioral Health Admissions Coordinator

00 RHA Health Services, LLC; Asheville (NC); In loco; USD 42.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

Payactiv

Health/Insurance (full-time)

401(k) retirement

Wellbeing programs

Paid Time Off

Descrizione del lavoro

RHA Health Services, LLC is seeking a Behavioral Health Admissions Coordinator to support administrative, accounting, and service user-related tasks. The role collaborates with the Director on financial analysis, develops performance reports, and coordinates with department heads to ensure efficient information flows.

Responsibilities include data entry, reports, service authorizations, customer service, and office operations, with a focus on accuracy, timeliness, and compliance with policies.

Competenze

• High School Diploma or GED required.
• Two years of medical office experience.
• Proficient with computers and Microsoft Office including Excel, PowerPoint, and Outlook.
• Excellent verbal, written and interpersonal communication skills.
• Valid driver's license.

Mansioni

• Data entry and records management; uploads daily medical records in required format.
• Handle release and disclosure forms; generate and review reports.
• Data entry of admissions/discharges and ensure billing timelines.
• Maintain service authorization entries for individuals served as assigned.
• Provide caseload and authorization reports to the Director.

Conoscenze

Verbal communication

Written communication

Interpersonal skills

Customer service

Formazione

High School Diploma or GED

Strumenti

Excel

PowerPoint

Outlook

Descrizione del lavoro

We are hiring for: Behavioral Health Admissions Coordinator Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

Ensures all administrative, accounting, certain service user related, and purchasing functions are handled in an efficient, accurate, and timely manner and is in accordance with company policies and procedures. Assists the Director in the analysis of the unit's financial performance, through the development, processing, and analysis of performance reports, the preparation of the budget and ensuing analysis of monthly financial reports. Works closely with the Director on the financial feasibility of development projects. Coordinates closely with department heads to establish and monitor systems that provide service user or employee information.

Job Responsibilities

• Assists with Data Entry and Record Management- Uploads any paper medical records daily following required format.
• Documents release and disclosure on Accounting of Release and Disclosure form. Generates and reviews reports as needed.
• Completes data entry of individual served information (e.g., admissions, discharges, medical record updates, data entry, etc.), Ensures billing protocols are followed per required timeframes.
• Program Assistants: Complete and maintain service authorization entry for individual served by RHA as assigned.
• Provides caseload and authorization management reports as required by Director.
• Assists with Customer Service Responsibilities- Answers telephones, greets, and assists customers (individual served, providers, vendors, co-workers), Demonstrates appropriate phone etiquette, assesses information given and responds with proper information regarding agency and services, takes and forwards messages as needed.
• Coordinates Financial Data and Performance- Ensures daily deposits are completed if applicable, oversees petty cash funds as assigned, Prepares, and maintains petty cash documentation, Maintains security of agency credit card. Reconciles credit cards as assigned.
• Performs Administrative Responsibilities- Provides general building maintenance, orders, and maintains office supplies, Operates and maintains office equipment as needed, Performs Risk Management to include workers compensation, OSHA and safety inspections, and performs office orientation for new employees.
• Types documents, forms and spreadsheets as needed, Faxes documents following required procedures, ensures correct postage on outgoing mail, distributes incoming mail.
• Participates on committees and in unit/community meetings as needed, Receives ongoing training and skills enhancement through conferences, seminars, and relevant training.
• Demonstrates flexibility and commitment to meeting unit/consumer needs.

Job Requirements

• High School Diploma or GED equivalent required
• Two years of medical office experience
• Proficient with computers and Microsoft Office including Excel, PowerPoint, and Outlook
• Excellent verbal, written and interpersonal communication skills
• Valid driver's license

Pre-employment screening

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you've earned from hours you've already worked, before payday!
• Employee perks and discount program : to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job‑specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while c