Behavioral Health Administrative & Safety Coordinator

Lighthouse Behavioral Health Solutions, LLC; Marysville (OH); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Holidays

Medical/dental/vision

401(k)

Continuing education with supervision

Job summary

Lighthouse Behavioral Health Solutions, LLC is seeking an Administrative Coordinator to ensure smooth facility operations, safety, and effective client interactions in Marysville, OH. You will work closely with staff to maintain a safe, welcoming environment and manage administrative tasks within a fast-paced setting.

The role reports to the Clinical Site Director and requires strong multitasking, attention to detail, and proficiency with Microsoft Office and Carelogic.

Qualifications

• High School Diploma or Equivalent (required).
• 2+ years in customer service and office administration.
• Proficiency with Microsoft Office Suite (Outlook, Teams, Excel, Word).
• Exceptional attention to detail and time management.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize tasks.
• Must pass BCI check, corporate compliance checks, and employment drug screen.

Responsibilities

• Ensure building safety by managing safety drills and safety protocols.
• Provide building safety training to new staff.
• Upload and manage incident reports in Ethico with timely documentation.
• Answer incoming calls and direct to staff or department.
• Maintain lobby area, documentation, and brand consistency; report maintenance issues.
• Schedule, reschedule, and cancel appointments; provide reminder calls.
• Arrange medical appointments and transportation logistics as needed.
• Oversee and manage MUG lists for accuracy and compliance.
• Maintain cleanliness and order in the facility.
• Oversee cleaning operations and communicate with cleaning vendor.
• Submit maintenance requests and follow up as needed.
• Order and organize office and facility supplies.
• Ensure LBHS policies and procedures are followed.
• Manage mail deliveries and ensure lobby area is clear of deliveries.
• Create, collect, and maintain group logs; timely record-keeping.
• Notify clients of appointment cancellations when staff call-offs occur.
• Check clients into appointments in Carelogic and alert staff of arrivals.
• Inform team on staff call-offs via Teams and update assignments.
• Assign staff in Carelogic and update the message board.
• Collect signatures on Carelogic documents; file paperwork accordingly.
• Handle MHRSB applications and renewals per regulations.
• Assist with client laboratory processes and admissions as needed.

Skills

Customer service

Office administration

Communication

Multitasking

Time management

Attention to detail

Problem solving

Education

High School Diploma or Equivalent

Bachelor's degree in business or healthcare administration

Tools

Microsoft Office Suite

Outlook

Teams

Excel

Word

Carelogic

Ethico

Job description

Lighthouse Behavioral Health Solutions, LLC is seeking an Administrative Coordinator to ensure smooth facility operations, safety, and effective client interactions in Marysville, OH. You will work closely with staff to maintain a safe, welcoming environment and manage administrative tasks within a fast-paced setting.

The role reports to the Clinical Site Director and requires strong multitasking, attention to detail, and proficiency with Microsoft Office and Carelogic.