Behavioral Health Administrative & Compliance Manager

Mccallcenterct; Winsted (CT); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

PTO 4 weeks

Medical & Dental Insurance

Life Insurance

Voluntary Vision Insurance

AFLAC Voluntary Benefits

Tuition Reimbursement

11 Paid Holidays

Employee Assistance Programs (EAP)

403(b) Retirement Plan with Employer匹

Gym memberships

Job summary

McCall Behavioral Health Network seeks an Administrative Manager to oversee daily operations at the REST Center, a crisis stabilization program offering short-term behavioral health and substance use services. Exempt / Full time role with a starting salary of $60,000.

The position requires an Associate's degree with two years’ healthcare administrative experience; Bachelor's degree preferred. Responsibilities include data reporting to DMHAS, scheduling, intake coordination, and CQI support.

Qualifications

• Associate's degree required; Bachelor's degree preferred.
• Minimum of two years of administrative experience in healthcare, behavioral health, or social services.
• Experience with state contract data reporting, DDaP, or DMHAS reporting systems is strongly preferred.

Responsibilities

• Collect, compile, and submit all required data reports to DMHAS per timelines and data quality standards.
• Monitor data accuracy across reporting fields and coordinate with clinical and IT staff.
• Maintain organized records of contract deliverables for audit readiness and compliance.
• Track and report program performance metrics (utilization, referrals, length of stay, discharges, follow-up).
• Coordinate with leadership to ensure data is current and prepared for review.
• Generate ad hoc reports from NextGen EHR as requested by program leadership or state partners.
• Support preparation of contract amendments and state-required deliverables.
• Develop, maintain, and distribute 24/7 staffing schedule for REST Center positions.
• Coordinate schedule adjustments for call-outs and vacancies; maintain on-call roster.
• Track staff availability and overtime with HR for continuous coverage.
• Coordinate trainings, supervision, and compliance-related activities.
• Serve as primary contact for program reception and intake coordination.
• Manage client intake paperwork in compliance with HIPAA.
• Administer discharge satisfaction surveys and enter data for CQI.
• Prepare data summaries and reports for leadership and audits.
• Monitor deadlines for regulatory compliance and training renewals.
• Support Joint Commission and DMHAS site visits.

Skills

Administrative experience

DMHAS reporting systems

Community mental health

Education

Associate's degree

Bachelor's degree in Business Administration / Public Health / Healthcare Administration

Tools

NextGen EHR

Job description

McCall Behavioral Health Network seeks an Administrative Manager to oversee daily operations at the REST Center, a crisis stabilization program offering short-term behavioral health and substance use services. Exempt / Full time role with a starting salary of $60,000.

The position requires an Associate's degree with two years’ healthcare administrative experience; Bachelor's degree preferred. Responsibilities include data reporting to DMHAS, scheduling, intake coordination, and CQI support.