Behavioral Health Admin & Facilities Coordinator

Lighthouse Behavioral Health Solutions, LLC; Columbus (OH); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical/dental/vision insurance

401(k)

Life insurance

Continuing education with supervision

Parental leave

Loan forgiveness programs

Job summary

Lighthouse Behavioral Health Solutions, LLC is seeking an Administrative Coordinator to ensure smooth operation of our Columbus, OH facility. You will manage safety protocols, handle client interactions, and support staff in a fast-paced behavioral health environment.

This role reports to the Clinical Site Director, with a Monday–Friday 8:30am–5pm schedule and a pay range of $18.52–$24.00 per hour, plus benefits including PTO, holidays, medical/dental/vision, 401(k), life insurance, continuing

Qualifications

• High School Diploma or equivalent.
• 2+ years in customer service and office administration.
• Proficiency with Microsoft Office Suite (Outlook, Teams, Excel, Word).
• Exceptional attention to detail and time management.
• Strong communication and interpersonal skills.
• Attention to detail and problem-solving.
• Ability to multitask and prioritize tasks effectively.
• Pass BCI check, all Corporate Compliance checks, and employment drug screen.

Responsibilities

• Ensure building safety drills and compliance with safety protocols.
• Provide safety training to new facility staff.
• Upload and manage incident reports in Ethico.
• Answer incoming calls promptly and direct to appropriate staff.
• Maintain welcoming, organized lobby with necessary documentation.
• Schedule, reschedule, and cancel appointments; provide reminders.
• Arrange medical appointments; assist with transportation logistics.
• Oversee MUG lists for accuracy and compliance.
• Maintain cleanliness and order in the facility.
• Ensure brand consistency; report maintenance issues; manage lobby docs.
• Oversee cleaning operations and vendor communication.
• Submit maintenance requests and follow up as needed.
• Order, manage, and organize office and facility supplies.
• Ensure LBHS policy compliance in office activities.
• Manage mail delivery and reception area cleanliness.
• Create, collect, and maintain group logs; timely record-keeping.
• Mail discharge letters and notify clients of cancellations.
• Check clients into appointments in Carelogic; alert staff.
• Inform team via Teams of staff absences and update assignments.
• Assign staff in Carelogic and update the message board.
• Collect signatures on Carelogic documents and file paperwork.
• Handle MHRSB applications and renewals; ensure regulatory compliance.
• Assist with client laboratory processes as needed.
• Assist with client admissions process as needed.

Skills

Customer service

Office administration

Microsoft Office

Attention to detail

Time management

Communication

Multitasking

Problem-solving

Education

High School Diploma or Equivalent

Bachelor’s degree in business or healthcare administration

Tools

Carelogic

Ethico

Microsoft Teams

Microsoft Office

Job description

Lighthouse Behavioral Health Solutions, LLC is seeking an Administrative Coordinator to ensure smooth operation of our Columbus, OH facility. You will manage safety protocols, handle client interactions, and support staff in a fast-paced behavioral health environment.

This role reports to the Clinical Site Director, with a Monday–Friday 8:30am–5pm schedule and a pay range of $18.52–$24.00 per hour, plus benefits including PTO, holidays, medical/dental/vision, 401(k), life insurance, continuing