Behavioral Health Access & Rapid Response Coordinator

Open-Sky-Community-Services; Worcester (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Tuition Reimbursement

403b Plan

Life Insurance

PTO & Holidays

Job summary

Open Sky Community Services is seeking a Clinical Access & Triage Coordinator/BH Triage Coordinator to support individuals in gaining access to treatment and community resources. You will conduct assessments, develop support plans, coordinate referrals, and monitor progress with a trauma-informed, equity-focused team in Central Massachusetts.

Join a mission-driven organization offering extensive supervision, generous paid time off, tuition reimbursement, and comprehensive benefits while making a

Qualifications

• High School Diploma, GED or equivalent required.
• Valid Driver’s License and acceptable driving record, required.
• Reliability, willingness to learn, and being open to new opportunities.

Responsibilities

• Assist individuals with intake packet completion, enrollment requirements, and admission-related paperwork.
• Conduct comprehensive assessments, develop individualized support plans, monitor progress, and maintain documentation per program requirements.
• Exercise clinical judgment by identifying risk-related situations and seeking consultation as needed.
• Outreach to community providers to expand referral networks and improve access to services.
• Review referrals to determine service eligibility and coordinate referrals to appropriate resources.
• Develop and maintain a network of community resources to support treatment, recovery, and social service needs.
• Serve as a liaison among members, families, community agencies, and healthcare providers to coordinate care.
• Support Rapid Response Hub referrals and related care coordination activities.
• Triage incoming calls, assess needs, and provide guidance and referrals.

Skills

Reliability, willingness to learn, and

Education

High School Diploma, GED or equivalent

Job description

Open Sky Community Services is seeking a Clinical Access & Triage Coordinator/BH Triage Coordinator to support individuals in gaining access to treatment and community resources. You will conduct assessments, develop support plans, coordinate referrals, and monitor progress with a trauma-informed, equity-focused team in Central Massachusetts.

Join a mission-driven organization offering extensive supervision, generous paid time off, tuition reimbursement, and comprehensive benefits while making a