Behavior Support Program Lead — Trauma-Informed Care

Hopeservices; Gilroy (CA); On-site; USD 75,000 - 93,000; Full time

Job summary

Hope Services, a leading provider of services in Silicon Valley, seeks a leader to oversee the development, implementation, and ongoing management of individualized behavior support services for individuals with complex needs. You will ensure compliance with regulations, promote best practices in positive behavior support, and guide a multidisciplinary team toward person-centered outcomes.

Responsibilities include supervising RBTs and BCBA staff, ensuring Behavior Support Plans meet state

Qualifications

• A four-year degree in Applied Behavior Analysis, Psychology, Social Work, Special Education, or a related field and a minimum of 5 years of supervisory experience in a behavioral health or support services setting or an approved combination of education and work experience.
• Must hold a current, active Registered Behavior Technician (RBT) credential through the Behavior Analyst Certification Board (BACB).

Responsibilities

• Provide leadership and direction for the Enhanced Behavior Modification Program across all operational areas.
• Oversee the assessment, planning, and implementation of enhanced behavior support services, ensuring all plans are evidence-based, person-centered, and trauma-informed.
• Supervise Registered Behavior Therapists (RBTs) and support Board Certified Behavior Analysts (BCBAs), and other program staff.
• Ensure all Behavior Support Plans comply with local, state, and federal regulations, including applicable licensing standards.
• Monitor program effectiveness through data analysis, incident reports, quality assurance activities, and feedback from stakeholders.
• Facilitate training and professional development for staff on behavioral support strategies, de-escalation techniques, and regulatory compliance.
• Collaborate with internal and external stakeholders including families, caregivers, residential providers, schools, and funding agencies.
• Maintain accurate records, documentation, and reports required for compliance and program improvement.
• Serve as a resource and subject matter expert in behavior support practices.
• Lead crisis response planning and review critical incidents to ensure safety and promote long-term behavioral stability.
• Promote a culture of respect, dignity, and inclusion for all program participants.
• Assist with program expansion strategies.
• Perform other duties as assigned.

Skills

Leadership

Communication

Organizational skills

Regulatory knowledge

Behavior analytic approach

MS Office

Education

Bachelor's in ABA/psych/soc work

RBT credential

Tools

MS Office Suite

Job description

Hope Services, a leading provider of services in Silicon Valley, seeks a leader to oversee the development, implementation, and ongoing management of individualized behavior support services for individuals with complex needs. You will ensure compliance with regulations, promote best practices in positive behavior support, and guide a multidisciplinary team toward person-centered outcomes.

Responsibilities include supervising RBTs and BCBA staff, ensuring Behavior Support Plans meet state