Bedside Patient Registrar – Registration & Insurance

HCA Healthcare; El Paso (TX); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

Tuition assistance

Employee stock purchase plan

Paid time off

Job summary

HCA Healthcare’s Del Sol Medical Center seeks a Patient Registrar Float to register patients accurately and interview them for all account details while verifying insurance coverage. The role emphasizes delivering excellent customer service and ensuring charts are complete and compliant with policies.

Your responsibilities include interviewing patients, verifying benefits, collecting liabilities, and obtaining signatures for treatments, with emphasis on efficient navigation of internal processes

Qualifications

• 1 year of related experience preferred.
• Demonstrates proficiency in Microsoft Office applications required

Responsibilities

• Interview patients at workstations or at bedside to obtain all necessary account information. Bedside registration utilizing carts/computers on wheels
• Provide exemplary customer service
• Ensure charts are completed and accurate
• Verify all insurance and obtain pre-certification/authorization
• Calculate and collect patient liability amounts
• Ensure that all necessary signatures are obtained for treatment
• Process patient charts according to paperwork flow needs and established productivity standards
• Interview incoming patients, relatives and / or other responsible individuals to obtain identifying and demographical information with insurance and financial information
• Assign Insurance Plans (IPlans) accurately
• Verify insurance benefits and determine pre-certification/authorization status via online or other resources. If pre-certification/authorization/notification of admission is required and has not been obtained, initiate via Passport, on-line or phone call. Enter all information and authorization/referral numbers into the registration system.
• Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards.
• Understand/explain policies regarding services, pricing, insurance billing, and payment of account.

Tools

Microsoft Office

Job description

HCA Healthcare’s Del Sol Medical Center seeks a Patient Registrar Float to register patients accurately and interview them for all account details while verifying insurance coverage. The role emphasizes delivering excellent customer service and ensuring charts are complete and compliant with policies.

Your responsibilities include interviewing patients, verifying benefits, collecting liabilities, and obtaining signatures for treatments, with emphasis on efficient navigation of internal processes