Become a Luxury Brand Evaluator in US, US

CXG group; United States; Híbrido; USD 34 000 - 55 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Collaborate with iconic brands across 

Flexible assignments tailored to your 

Compensation for your time and input,;

User-friendly platform for managing‑m‑

Resumo da oferta

CXG group is a global Customer Experience consulting firm specializing in premium and luxury brands. We partner with luxury brands to transform experiences for meaningful impact and provide insights to deliver seamless customer journeys.

Join for flexible assignments—visit stores or evaluate online from home—and share observations via our mobile platform CXG Live. You’ll select missions and receive compensation for your time and input.

Qualificações

• Must be 18+ (21+ in the United States)
• Current customer of premium and luxury brands
• Not currently under contract with any retail brands to ensure impartiality
• Punctual, organized, detail-oriented and reliable
• Observant and passionate about customer experience
• No prior experience required; honesty is valued

Responsabilidades

• Choose your assignments, aligning missions with your preferences and profile
• Visit luxury stores or evaluate online, engaging with sales associates in-store or from home
• Observe ambient conditions, service quality, and overall customer experience
• Provide honest feedback through our platform questionnaires

Conhecimentos

Attention to detail

Observational skills

Communication

Formação académica

High school diploma or equivalent

Ferramentas

CXG Live platform

Descrição da oferta de emprego

CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands.
We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value.

About the Role:

• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.

What you will be doing:

1. Choose your assignments - align your missions with your personal preferences and profile.

2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.

3. Observe carefully - check the ambient, service quality, and overall customer experience.

4. Provide honest feedback - use our platform to share your observations through questionnaires.

Perks of the Role:

• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.

Compensation:

• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

• Must be 18 years or older (21 years or older in the United States).
• Current customer of premium and luxury brands.
• Not currently under contract with any retail brands, to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.
• No prior experience is required; we value honest feedback from genuine customers.