Beauty Supervisor-Coastal Grand

Victoria's Secret & Co.; Myrtle Beach (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

Victoria's Secret & Co. seeks a Beauty Supervisor to lead a values-based team, delivering exceptional customer and associate experiences to grow store top-line sales.

The role focuses on in-store brand and customer experience execution, including visual standards, product storytelling, and coaching. Higher complexity stores may share accountability with a Beauty Manager, with broader duties as needed to lead the business.

Qualifications

• Values-based leadership delivering exceptional customer and associate experiences.
• Accountable for brand and customer experience execution within the store; may be shared with Beauty Manager in higher complexity stores.

Responsibilities

• Ensure strong customer and brand environment by supporting a store that delivers a compelling and consistent Beauty experience.
• Execute and maintain visual execution within the beauty business and product storytelling.
• Maintain sales floor and fitting room standards (if applicable).
• Align category-level execution to brand priorities and direction.
• Partner with Operations Leaders to ensure product availability and readiness.
• Identify and escalate risks, gaps, and opportunities related to customer and brand experience.
• Adapt scope and level of responsibility based on store size and business complexity; broader leadership may be required in some locations.

Job description

A Victoria's Secret & Co Beauty Supervisor is a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales. This role is accountable for brand and customer experience execution within the store. In higher complexity stores, accountability is shared with and guided by a Beauty Manager. This role reports to the Store Manager or Beauty Manager, as assigned.

Key Responsibilities

The Beauty Supervisor ensures a strong customer and brand environment by supporting a store that delivers a compelling and consistent Beauty experience. They ensure both product presentation and selling behaviors reflect the Brand's guidance and objectives. Specifically, the Beauty Supervisor is responsible for executing and maintaining:

• Visual execution within the beauty business
• Product storytelling and selling behaviors that bring the brand to life
• Sales floor and fitting room standards (if applicable)
• Category-level execution aligned to brand priorities and direction
• Partners with Operations Leaders to ensure product availability and readiness
• Identifies and escalates risks, gaps, and opportunities related to the customer and brand experience to ensure consistent execution
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling and personally selling.
• Coaching & development of associates
• Executing Daily Work Force Management actions to manage labor hours
• Maintaining visual merchandising standards
• Collaborating with Sales Leadership Teams to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties, as assigned, including, but not limited to: floorset mapping and execution, product launch support, brand education, and shipment processing