Beauty Supervisor-West County

Victoria's Secret & Co.; Missouri; Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

Victoria's Secret is seeking a Beauty Supervisor to lead store operations and deliver exceptional customer and associate experiences. The role focuses on brand-aligned visual presentation, storytelling, and maintaining selling behaviors that reflect the brand's guidance and objectives.

In larger stores, responsibilities may extend under the guidance of the Beauty Manager, and reporting is to the Store Manager or Beauty Manager as assigned.

Qualifications

• Proven ability to lead a retail team and coach associates.
• Strong focus on delivering a consistent beauty customer experience.
• Experience in visual merchandising and brand storytelling.

Responsabilités

• Lead execution of visual standards and in-store presentation.
• Drive product storytelling and selling behaviors to bring the brand to life.
• Uphold store standards for sales floor and fitting rooms where applicable.
• Collaborate with Operations Leaders to ensure product availability and readiness.
• Coach and develop associates; manage labor and daily workflows.
• Execute floorset mapping, product launches, and shipment processing as needed.

Connaissances

Customer experience

Leadership

Coaching

Visual merchandising

Description du poste

Description

A Victoria’s Secret & Co Beauty Supervisor is a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales. This role is accountable for brand and customer experience execution within the store. In higher complexity stores, accountability is shared with and guided by a Beauty Manager. This role reports to the Store Manager or Beauty Manager, as assigned.

Key Responsibilities

The Beauty Supervisor ensures a strong customer and brand environment by supporting a store that delivers a compelling and consistent Beauty experience. They ensure both product presentation and selling behaviors reflect the Brand’s guidance and objectives. Specifically, the Beauty Supervisor is responsible for executing and maintaining:

• Visual execution within the beauty business
• Product storytelling and selling behaviors that bring the brand to life
• Sales floor and fitting room standards (if applicable)
• Category-level execution aligned to brand priorities and direction
• Partners with Operations Leaders to ensure product availability and readiness
• Identifies and escalates risks, gaps, and opportunities related to the customer and brand experience to ensure consistent execution
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling and personally selling.
• Coaching & development of associates
• Executing Daily Work Force Management actions to manage labor hours
• Maintaining visual merchandising standards
• Collaborating with Sales Leadership Teams to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties, as assigned, including, but not limited to: floorset mapping and execution, product launch support, brand education, and shipment processing