Beauty Supervisor: Brand & Customer Experience Leader

Victoria's Secret & Co.; Nashua (NH); On-site; USD 42,000 - 64,000; Full time

Job summary

Victoria’s Secret & Co Beauty Supervisor in Nashua, NH is a values-based leader delivering exceptional customer and associate experiences to grow brand top-line sales. This role ensures brand and customer experience execution within the store, with guidance from a Beauty Manager in higher complexity locations.

The position emphasizes visual excellence, product storytelling, and strong selling behaviors, while coaching associates to deliver outstanding service and achieving store goals.

Responsibilities

• Visual execution within the beauty business
• Product storytelling and selling behaviors that bring the brand to life
• Sales floor and fitting room standards (if applicable)
• Category-level execution aligned to brand priorities and direction
• Partners with Operations Leaders to ensure product availability and readiness
• Identifies and escalates risks, gaps, and opportunities related to the customer and brand experience to ensure consistent execution
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business
• Leading and demonstrating company values
• Executing the role of the Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling and personally selling.
• Coaching & development of associates
• Executing Daily Work Force Management actions to manage labor hours
• Maintaining visual merchandising standards
• Collaborating with Sales Leadership Teams to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties, as assigned, including, but not limited to: floorset mapping and execution, product launch support, brand education, and shipment processing
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Job description

Victoria’s Secret & Co Beauty Supervisor in Nashua, NH is a values-based leader delivering exceptional customer and associate experiences to grow brand top-line sales. This role ensures brand and customer experience execution within the store, with guidance from a Beauty Manager in higher complexity locations.

The position emphasizes visual excellence, product storytelling, and strong selling behaviors, while coaching associates to deliver outstanding service and achieving store goals.