Beauty Store Leader: Inspire Teams & Drive Service

Sephora USA, Inc.; Irvine (CA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Store discounts

Job summary

Sephora USA, Inc. in Irvine, CA, is seeking a Sales and Service Leader to drive store success by coaching and inspiring the team, delivering outstanding client experiences, and exceeding sales goals.

You will lead by example, provide ongoing feedback, support onboarding, and ensure product knowledge and brand initiatives are embedded in daily operations.

This role requires a minimum of 2 years in retail leadership, strong communication, and resilience in a fast-paced environment.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast paced and dynamic environment.
• Quick learner with ability to absorb and share product knowledge and training.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead and inspire team members to deliver exceptional client service and achieve sales goals.
• Drive performance through client engagement, product knowledge, and personalized recommendations.
• Coach for growth with ongoing feedback and development of the team.
• Train and develop through onboarding and continued service-excellence training.
• Execute daily operations including inventory, visual merchandising, and store standards.
• Foster inclusivity and teamwork to promote an open culture.
• Uphold Sephora standards and company policies.

Skills

Leadership experience

Sales skills

Client service

Communication

Job description

Sephora USA, Inc. in Irvine, CA, is seeking a Sales and Service Leader to drive store success by coaching and inspiring the team, delivering outstanding client experiences, and exceeding sales goals.

You will lead by example, provide ongoing feedback, support onboarding, and ensure product knowledge and brand initiatives are embedded in daily operations.

This role requires a minimum of 2 years in retail leadership, strong communication, and resilience in a fast-paced environment.