Beauty Store Leader: Elevate Client Experience & Team

Sephora USA, Inc; San Antonio (TX); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive culture

Job summary

Sephora USA, Inc. in San Antonio, TX is seeking a Sales and Service Leader to coach a high-performing team and elevate client experiences. You will drive sales, share product knowledge, and mentor teammates to ensure service excellence in a fast-paced store environment.

The role requires strong leadership, excellent communication, and a client-first mindset. Expect to work a full-time schedule including peak hours, with opportunities to grow within a globally renowned beauty retailer.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.

Responsibilities

• Lead and inspire: Coach and empower team members to deliver exceptional client service and achieve sales goals.
• Drive performance: Contribute to overall store success through client engagement, product knowledge, and personalized recommendations.
• Coach for growth: Provide ongoing feedback and development to elevate team performance.
• Train and develop: Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
• Execute daily operations: Assist with inventory, visual merchandising, and maintaining store standards.
• Foster inclusivity and teamwork: Promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: Follow company policies and help create a safe and enjoyable shopping experience.

Skills

Leadership experience

Coaching

Sales skills

Customer service

Communication

Job description

Sephora USA, Inc. in San Antonio, TX is seeking a Sales and Service Leader to coach a high-performing team and elevate client experiences. You will drive sales, share product knowledge, and mentor teammates to ensure service excellence in a fast-paced store environment.

The role requires strong leadership, excellent communication, and a client-first mindset. Expect to work a full-time schedule including peak hours, with opportunities to grow within a globally renowned beauty retailer.