Beauty Store Leader & Client Experience Coach

Sephora USA, Inc; McAllen (TX); Hybrid; USD 63,039,000 - 73,068,000; Full time

Benefits offered by this job

Healthcare benefits

Equal opportunity employer

Job summary

Sephora USA, Inc in McAllen, TX is seeking a Sales and Service Leader to drive store success by coaching the team, elevating client experiences, and exceeding sales goals. You’ll lead by example, train for service excellence, and foster an inclusive, high-performance environment.

This role requires at least 2 years of leadership in retail, strong communication, and a customer-first mindset. The position is full-time, hourly, with flexibility during peak operations including nights and weekends.

Qualifications

• Minimum 2 years of leadership experience in retail, hospitality, or service environments.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Lead and inspire team members to deliver exceptional client service and achieve sales goals.
• Drive store performance through client engagement, product knowledge, and personalized recommendations.
• Coach for growth with ongoing feedback and development to elevate team performance.
• Train and develop through onboarding and continued learning in service excellence and brand initiatives.
• Execute daily operations including inventory, visual merchandising, and store standards.
• Foster inclusivity and teamwork to create a welcoming environment.

Skills

Leadership

Sales Skills

Client Service

Communication

Job description

Sephora USA, Inc in McAllen, TX is seeking a Sales and Service Leader to drive store success by coaching the team, elevating client experiences, and exceeding sales goals. You’ll lead by example, train for service excellence, and foster an inclusive, high-performance environment.

This role requires at least 2 years of leadership in retail, strong communication, and a customer-first mindset. The position is full-time, hourly, with flexibility during peak operations including nights and weekends.