Beauty Sales - Valley Fair

brobstongroup.com - Jobboard; San Jose (CA); On-site; USD 35,000 - 45,000; Full time

Job summary

Nordstrom is seeking individuals to create personalized beauty experiences in our Beauty department. Candidates will conduct makeup applications, perform skincare analyses, and recommend products to enhance customer loyalty for luxury beauty brands.

Your role includes engaging customers both in-store and online, driving sales through appointments and digital interactions, while maintaining an organized and welcoming environment. Strong customer service skills and a passion for beauty are essential to succeed.

Qualifications

• Passion for beauty and makeup application.
• Strong customer connection and empathy.
• Ability to work flexible schedules including weekends.

Responsibilities

• Conduct makeup applications and skincare analyses.
• Engage customers digitally and in-store.
• Achieve sales goals and manage transactions.
• Maintain department organization and cleanliness.

Skills

Customer service skills

Knowledge of beauty and skincare

Multitasking

Organization skills

Sales drive

Job description

Summary

Create personalized beauty experiences for customers in the Nordstrom Beauty department by conducting makeup applications, skincare analyses, and product recommendations. Engage customers both in-store and digitally to build loyalty and maximize sales for luxury beauty brands. Use selling tools, book appointments, and support beauty events and services while maintaining a welcoming environment.

Responsibilities

• Conduct makeup applications and skincare analyses and recommend products based on customers' beauty goals.
• Engage customers to build a following in-store and digitally using text and social media to drive sales.
• Set and achieve sales goals and support performance-based incentives.
• Book appointments and drive sales for in-store beauty events and services.
• Manage sales transactions, refunds, exchanges, and assist customers with Nordstrom Rewards account enrollment.
• Maintain department organization and cleanliness to ensure a customer-ready environment.
• Participate in trainings provided by Nordstrom and brand partners to stay current on trends and product knowledge.

Requirements

• Passion for beauty, makeup application, and skincare with strong customer service skills.
• Excellent ability to connect with customers, handle concerns empathetically, and contribute to a positive team environment.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals and willingness to use networking and technology for selling.
• Ability to work a flexible schedule, including evenings and weekends.
• Capability for continuous movement 6-8 hours per shift and to lift items up to 25 pounds when needed.