Beauty Sales - Lancôme - Montgomery Mall

Brobston Group; Bethesda (MD); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

Nordstrom Beauty is seeking a part-time beauty associate in Bethesda, MD. You will engage customers, perform makeup applications, and drive sales in-store and digitally while staying current on beauty trends.

Join a passionate team focused on creating personalized experiences. Ideal candidates prioritize customer service, product knowledge, and a collaborative mindset, with a commitment to delivering exceptional service in a fast-paced department.

Qualifications

• Passion for customer service in beauty products.
• Knowledge of makeup and skincare trends.
• Ability to connect with customers and handle concerns.

Responsibilities

• Conduct makeup applications and skincare analyses to meet customers’ beauty goals.
• Collaborate with team to maintain a welcoming, inclusive environment.
• Set and achieve sales goals for in-store and digital channels.

Skills

Customer service

Beauty knowledge

Makeup application

Skincare

Sales

Digital selling

Team collaboration

Organization

Time management

Tools

POS/selling tools

Job description

Job Description

This part time role is expected to average 20 hours per week.

In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Nordstrom Beauty community, you'll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills.

The role involves engaging customers to understand their needs and maximizing sales in on-trend & luxury beauty brands. Ideal candidates are passionate about beauty trends, makeup, and skincare, with the ability to build a customer following both in-store and digitally.

A day in the life…

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals
• Collaborate with team members to create a welcoming and inclusive environment for all customers
• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media)
• Book appointments and drive sales for in-store Beauty events and services
• Keep department customer-ready through organization and cleanliness
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partners
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts

You own this if you have…

• Passion for customer service and beauty, including trends, makeup application, and skincare
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application
• Strong multitasking, organization, and follow-through skills