Beauty Sales Specialist — In-Store & Digital Experience

Nordstrom Inc; Oak Brook (IL); On-site; USD 36,000 - 38,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement and Paid Time Away

Life Insurance and Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom Inc. is seeking a Beauty Advisor in our Oak Brook Beauty Department to create personalized beauty experiences for customers and contribute to a luxury shopping environment.

You will perform makeup applications and skincare analyses, recommend products, and help guests discover trends both in-store and online. You will collaborate with teammates to maintain an inclusive, customer-first atmosphere, book appointments for events, and drive sales through a strong understanding of selling

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals, with interest in using networking and technology.
• Ability to work a flexible schedule based on business needs, including evenings and weekends.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools.
• Book appointments and drive sales for in-store Beauty events and services.
• Keep department customer-ready through organization and cleanliness.
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partners.
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Skills

Customer service

Beauty trends

Makeup application

Skincare

Communication

Team collaboration

Multitasking

Organization

Flexible schedule

Digital selling

Tools

Social media tools

Job description

Nordstrom Inc. is seeking a Beauty Advisor in our Oak Brook Beauty Department to create personalized beauty experiences for customers and contribute to a luxury shopping environment.

You will perform makeup applications and skincare analyses, recommend products, and help guests discover trends both in-store and online. You will collaborate with teammates to maintain an inclusive, customer-first atmosphere, book appointments for events, and drive sales through a strong understanding of selling