Beauty Experience Specialist (In-Store & Digital Sales)

Nordstrom, Inc.; Scottsdale (AZ); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

Job summary

Nordstrom, Inc. in the Beauty Department is hiring to create personalized beauty experiences and maximize sales of on-trend and luxury brands. You will perform makeup applications, skincare analyses, and guide customers toward products that meet their goals, both in-store and digitally.

You’ll collaborate with teammates to ensure a welcoming environment while driving events and services. The role requires passion for beauty trends, makeup and skincare, strong customer connection, and the ability

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals, with interest in using networking and technology.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools.
• Book appointments and drive sales for in-store Beauty events and services.
• Keep department customer-ready through organization and cleanliness.
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partners.
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Skills

Customer service

Beauty knowledge

Sales skills

Communication

Multitasking

Job description

Nordstrom, Inc. in the Beauty Department is hiring to create personalized beauty experiences and maximize sales of on-trend and luxury brands. You will perform makeup applications, skincare analyses, and guide customers toward products that meet their goals, both in-store and digitally.

You’ll collaborate with teammates to ensure a welcoming environment while driving events and services. The role requires passion for beauty trends, makeup and skincare, strong customer connection, and the ability