Beauty Sales & Service Leader

Sephora USA, Inc; Rochester (MN); Hybrid; USD 33,000 - 37,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive culture

Job summary

Sephora USA, Inc in Rochester, MN is seeking a Sales and Service Leader to guide the team, deliver exceptional client experiences, and exceed sales goals. You will coach for growth, share product knowledge, and provide personalized recommendations in a fast-paced beauty environment.

The role is full-time, hourly, with 30–40 hours per week, including nights, weekends, and holidays. You’ll support inventory, merchandising, and store standards while fostering an inclusive, customer-first culture.

Qualifications

• Minimum 2 years of leadership experience in retail, hospitality, or service
• Proven ability to coach and inspire teams to achieve goals
• Strong sales and client service skills
• Excellent communication and interpersonal skills

Responsibilities

• Lead and inspire: coach and empower team members to deliver exceptional client service and achieve sales goals
• Drive performance: engage clients with product knowledge and personalized recommendations
• Coach for growth: provide ongoing feedback to elevate team performance
• Train and develop: support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations: assist with inventory, visual merchandising, and store standards
• Foster inclusivity and teamwork: promote a culture of openness

Skills

Leadership

Coaching

Sales

Client service

Communication

Team motivation

Job description

Sephora USA, Inc in Rochester, MN is seeking a Sales and Service Leader to guide the team, deliver exceptional client experiences, and exceed sales goals. You will coach for growth, share product knowledge, and provide personalized recommendations in a fast-paced beauty environment.

The role is full-time, hourly, with 30–40 hours per week, including nights, weekends, and holidays. You’ll support inventory, merchandising, and store standards while fostering an inclusive, customer-first culture.