Beauty Retail Team Lead: Drive Sales & Service Excellence

Sephora; Minnetonka (MN); Hybrid; USD 54.000 - 62.000; Vollzeit

Benefits dieser Stelle

Healthcare benefits

Inclusion & Belonging

Zusammenfassung

Sephora is seeking a Sales and Service Leader in Minnetonka, MN. You will lead by example to inspire the team, elevate client experiences, and exceed sales goals through coaching, collaboration, and a customer-first mindset.

Responsibilities include coaching, training, inventory and merchandising support, and maintaining store standards. The role requires strong leadership, excellent communication, and the ability to thrive in a fast-paced environment.

Qualifikationen

• Minimum 2 years of leadership experience in retail, hospitality, or service environments.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast-paced, dynamic environment.

Aufgaben

• Lead and inspire coach and empower team members to deliver exceptional client service and achieve sales goals.
• Drive performance and contribute to store success through client engagement, product knowledge, and personalised recommendations.
• Coach for growth by providing ongoing feedback and development to elevate team performance.
• Train and develop staff; support onboarding and continuous learning in service excellence, loyalty programs, product knowledge, and brand initiatives.
• Execute daily operations including inventory, visual merchandising, and maintaining store standards.
• Foster inclusivity and teamwork, promoting a culture of openness and empowerment.
• Uphold Sephora standards and follow company policies for a safe, enjoyable shopping experience.

Kenntnisse

Leadership

Coaching

Sales skills

Client service

Communication

Retail knowledge

Jobbeschreibung

Sephora is seeking a Sales and Service Leader in Minnetonka, MN. You will lead by example to inspire the team, elevate client experiences, and exceed sales goals through coaching, collaboration, and a customer-first mindset.

Responsibilities include coaching, training, inventory and merchandising support, and maintaining store standards. The role requires strong leadership, excellent communication, and the ability to thrive in a fast-paced environment.